Loading Profile...
Embed Code for Jing Sometimes Works, Sometimes Doesn't
When I try to embed my code for a Jing movie, sometimes it works perfectly and other times when I click preview, the page hangs. I've waited up to half an hour and nothing ever happens. I am not the only one who has put this problem up on the Problem page in PBWiki's summer camp. I thought I would try here, too. (It's confusing, knowing where to post questions!).
I’m frustrated
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi there,
There's two places here where you might be getting stuck. Let's see if I can troubleshoot them both:
1. Embedding your code. Are you using a plugin to insert the movie, or just pasting it into your wiki? If you're just pasting it in, try using an HTML or Google Gadget plugin to put the code in first.
2. Clicking preview leaves you hanging. This does make it sound like you're using a Plugin - Are you able to click through after you hit preview? The page may be trying to load the movie inside the preview, when you only really need it on the wiki page. Try clicking "OK," even if the plugin seems to be timed out.
If neither of these things make it work, click the "Help" link on your wiki, and shoot Support an email.
We'll be able to work out the problem with you over email, and then make sure we get the solution out to other users once we find it.
Best of luck!
-
Inappropriate?I'm ok now. I was using insert HTML and I was supposed to use the Video>YouTube upload. It works.
