Folder Writer/Editor cannot edit pages in a folder
Help! One of my wiki users is losing access.
I have a number of folders. Some folders are open to all users, some folders are only accessible to specific users. One user ("User A") was assigned as a Writer to Folder X. For the last week, User A can seems to have Read-only access -- User A can look at pages in Folder X, but when she tries to edit, she is told "request access".
From my end, her access seems to be set correctly. I have tried removing and restoring User A's access to the wiki and to Folder X, but she still can't edit anything in Folder X.
Any thoughts? User A is the only one reporting this problem, but several others may not have looked at "their" folder recently.
I have a number of folders. Some folders are open to all users, some folders are only accessible to specific users. One user ("User A") was assigned as a Writer to Folder X. For the last week, User A can seems to have Read-only access -- User A can look at pages in Folder X, but when she tries to edit, she is told "request access".
From my end, her access seems to be set correctly. I have tried removing and restoring User A's access to the wiki and to Folder X, but she still can't edit anything in Folder X.
Any thoughts? User A is the only one reporting this problem, but several others may not have looked at "their" folder recently.
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Inappropriate?Hi Mike,
Let's get some specifics. We can't do that here. Please contact us directly from the help link at the top right of your workspace (wiki) pages.
Thanks for your patience.
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