Loading Profile...
I'm not getting consistent email notification
I still do not get email notifications on one of my wikis. It's a v2 wiki and all notifications are set to enable, but I'm not getting notifications.
On the other hand, I do get notifications from educators.pbwiki and would like to set just that one to one update per day.
Can I have different notification levels for each wiki? ( v1 and v2 )
On the other hand, I do get notifications from educators.pbwiki and would like to set just that one to one update per day.
Can I have different notification levels for each wiki? ( v1 and v2 )
I’m even more frustrated
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Since you have a PBwiki Account, go to my.pbwiki.com and UNcheck the Enable Notifications box, and then REcheck it - it will restart notifications for the wiki you are changing notifications for.
You can also set the notifications to come once per day, also in my.pbwiki.com, just under Preferences. However, this is a global setting, so all of your notifications will come once per day.
I don't know if there's a way right now to have some notifications once per day, and other ones more often.
Also, on the 2.0 wiki, have you seen the Sneak Preview of the new notifications? -
Inappropriate?Thanks Casey. I did already try this, but I tried again and it didn't work.
I unchecked (and submitted) the global "enable" button. all of the sites on the page remained checked. I unchecked the individual sites. I set email notification to never, to once a day,e tc, . none of it changed.
I'm following or owning 14 different pbwikis. The pbwiki-owned 'educators', one owned by my boss, and one that I rarely use will send me the notification. My others, using the same email address) don't notify. It's not a spam-block/filter issue, bad email issue, notifications off issue. it used to work and now doesn't work for most of my wikis.
This is very upsetting since we dropped a pretty penny on the subscription.
I’m GRRRRR!
-
Inappropriate?Hi Howard - I'm going to take this conversation offline with you so that we can look at some of the details. I'll update the rest of our users here once we have a resolution. I'll be following up with you through your support ticket
I’m confident we'll get this working for you
-
Inappropriate?Hi Rachel -
We all look forward to your response on this. I've been having the same problem.1 Comment
Add a comment
This answers the question
-
Hi ctc - would you mind emailing me support(at)pbwiki(dot)com so I can take a look at your particular case? Please include the wikis you should be getting notifications for. Thanks! -
Inappropriate?We apparently had a 2.0 notification glitch earlier, but that should be resolved now *crosses fingers*. Email support[at]pbwiki[dot]com if the problem persists.
Thanks!
I’m hopeful
-
Inappropriate?Emailing now. Not fixed. Rachel says engineers are working on it. as of 8am this morning, still not fixed.
I’m bamfoozled, growing concerned about subscription
-
Inappropriate?Shoot - sorry about that - we'll look into this again.
