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Very dissapointed in PBWorks. My opinion of the service has decreased significantly.
I deleted a folder, and there was no confirmation that it would delete the files in side it. I have just lost months of work. WHY WAS THERE NO NOTIFICATION?
I’m Very Dissapointed and Angry
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Inappropriate?Hello,
I'm sorry to hear you had this happen to you. We understand that deletion is a scary thing, which is why we do post a warning (that you have to approve) before the deletion is complete. You can see the warning message in the screenshot below:
I also recommend that you do regular backups (Settings -> Backup) to protect your data in case of accidental deletion.
1 person says
this answers the question
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Inappropriate?This problem has happened to me TWICE as well. While you always get a notification when you are about to delete a page, the automatic notification function for folder deletion is not working properly. I accidentally deleted a folder full of files and months of work twice - and did not get ANY notification! I now make very regular backups.1 Comment Add a comment
This answers the question
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Hi Mundie - if you're not experiencing the folder deletion notification, I'd love to dig into this with you. Can you contact support directly through the "Help" link on your workspace?
If we could get a screencast (try jing.com) of what happens when you try to delete a folder, this will definitely help us troubleshoot! -
Inappropriate?We haven't had any problems with the folder deletion notification.
