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pixelperfect replied on January 19, 2010 10:11 to the question "when you merge a topic, do users following that topic automatically start following the new topic?" in Get Satisfaction:
I guess I find it a little insulting/annoying that my version of the topic gets deleted and I am automatically subscribed to get email notifications about the canonical topic. To be honest, I care more about people responding to me than the actual problem, especially if it was minor and has been solved and people are just sort of chatting (but I'm no longer part of the thread).
I can see why you guys designed this the way you did, to eliminate clutter, but why delete people's content, why not append it all together.
I think the part that gets me the most is the phrase "you have this problem too" indicating that I clicked a button that I didn't. Maybe just add some more context to that, letting me know that my topic was rolled into the canonical topic and then explain how the canonical topic is picked (first, most popular, best information... etc. ?)
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