pixelperfect's dashboard

pixelperfect replied on September 29, 2008 19:53 to the idea "Grouping stories together" in Pivotal Labs:

I love this idea too!

BUT if you want those groups to be persistent, analogous to a graphics application's layers palette, you probably wouldn't be able to start a story until it was un-groupped. Or... all the stories would need to be in the same state. ...because what would you do with a group that had one done story and the rest un-started, etc. ?

Would you still want groups even with this condition?

Android replied on September 20, 2008 22:31 to the problem "Integration of Google Groups "Files" and Google Docs" in Google:

yeah, same here - in the groups in only allows me to download the file.
I have a spreadsheet i'm sharing with a group, and would love the group members to be able to view/edit depending on permissions, but it wont let me open the files in google docs.
Do google themselves moderate this site?
or is it an independent body?

Android started following the problem "Integration of Google Groups "Files" and Google Docs" in Google.

Jan Brašna started following the problem "please make the animated search results stop" in Get Satisfaction.

pixelperfect replied on September 18, 2008 15:42 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

whoooo hooooo! faster!!!!! :)

pixelperfect replied on September 18, 2008 15:35 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

Thank you !!!!

I definitely think that shifting get satisfaction to be product-centric would improve my user experience.

In the meantime I think making the drop-down default to product instead of company would be helpful

Thanks for the iPhone advice too!!! My five pages of applications is probably the problem, I'll slim down and see if it makes a difference. :)

Eric Suesz replied on September 16, 2008 16:12 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

You know, we have talked about making the site product-centric, rather than company-centric, for this very reason that you bring up: If you have a problem with your iPhone, you don't know (or care) who to ask: Apple, AT&T, third-party app vendor, etc. We've got plans for that, but it will require some site restructuring, so it might not happen for a number of months.

I think I agree with you about losing the two-item drop-down. If we improve our search (a la Apple's Spotlight, for example), we can show all search results and use iconography to help users sort out the different types of content.

I have the same experience you do w/r/t the iPhone, and my colleague says that the new, slow back-ups for the iPhone are all about the apps, but that this is ultimately fixable, both by having Apple make fixes to the iPhone software, and by third-party app vendors learning over time to write more efficient software. That doesn't solve the problem, but hopefully it helps us unlock one piece of the puzzle (to mix a metaphor or two). You could disable the backup function, but that's probably not very wise in the long run.

pixelperfect replied on September 16, 2008 07:10 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

thanks!

sorry to imply that you though i was stupid, it was nice of you to give me so much information.

when I come to get satisfaction with a problem (sometimes I come with cool ideas) I'm usually a little bit frustrated. Like today when I had to cancel the sync on my phone before leaving work because the sync now takes almost an hour for some reason. ...I want to just type the thing that I want to talk about and it's usually a product and not a company.

I think that you guys should get rid of the two-item drop-down ... just search companies and products and show me the most relevant result, I'll know the difference between apple and iphone.

Eric Suesz replied on September 16, 2008 04:31 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

Ah, gotcha. I certainly don't mean to imply you're stupid. Just wasn't sure where you were seeing that happening or what your particular experience was.

Understood now, and you are right: The search should probably show the most relevant -- or most important -- results. We need to improve that.

pixelperfect replied on September 16, 2008 04:05 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

Thanks for the advice -- I knew that stuff. My point was that I should type in iPhone when I come to get satisfaction and the top hit should be the real iPhone page... your search results seem kind of polluted.

Eric Suesz replied on September 16, 2008 03:22 to the problem "i can't find the product, "iPhone" ....really?" in Get Satisfaction:

That is not all iPhone-related topics. Those are iPhone-related topics in the Incipio section. Incipio sells iPhone-related products, but not actual iPhones. Each topic can have a product associated with it.

The bulk of conversations about the iPhone, as made by Apple, live here, under the company Apple: http://getsatisfaction.com/apple/prod...

You can search for products from the Products page: http://getsatisfaction.com/products

Or, you can choose product from the drop-down at the top of the topic page (this page). We had talked about integrating that so that it will search both products and companies, but we're not quite there yet.

Hope this helps. Good points you're making here.

pixelperfect reported a problem in Get Satisfaction on September 16, 2008 02:00:

i can't find the product, "iPhone" ....really?

Is there really no easy way to find the real iPhone discussion

There is a product called iPhone here...
http://getsatisfaction.com/incipio/co...

but that can't really be the complete conversation.

Also it would be nice to search products and companies.. or at least search products by default instead of companies.

pixelperfect reported a problem in Incipio Technologies | iPhone iPod Zune and SmartPhone Accessories on September 16, 2008 01:50:

syncing takes foreeeeevvvvverrrrrrr

My iPhone takes forever to sync since the software upgrade. Why?

It just says it's "backing up" with no indication of *what* it is backing up for over 1/2 an hour maybe even over 45 minutes.

Is it the photos, the applications, my expansive network of contacts?
The thing is only 8GB ... even if it makes an exact replica, why does if have to take so long?

Is there anything I can do to make it faster?

David Rogers started following the problem "Integration of Google Groups "Files" and Google Docs" in Google.

KC started following the problem "Integration of Google Groups "Files" and Google Docs" in Google.

KC replied on August 27, 2008 15:29 to the problem "Integration of Google Groups "Files" and Google Docs" in Google:

KC started following the problem "Integration of Google Groups "Files" and Google Docs" in Google.

Amy #1 replied on August 26, 2008 19:13 to the idea "i want a quick add widget for my mac and my iphone" in SonicLiving:

Great idea! We are totally on board with adding more options for incorporating other places where you might be listening to music and discovering new bands. Thanks!

pixelperfect replied on August 13, 2008 17:49 to the problem "please make the animated search results stop" in Get Satisfaction:

especially on new topic creation ... if it's the slowness you want to reproduce, I'm pretty sure I need to restart my browser (but I'm not going to)

Eric Suesz replied on August 13, 2008 17:39 to the problem "please make the animated search results stop" in Get Satisfaction:

Quick question: Are you able to say if this happening to you on the company home page or new topic creation page? Just curious.