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allenjido reported a problem in Washington Mutual on October 14, 2007 21:28:

No response from Washington Mutual, no customer service or follow-up
Washington Mutual will not respond to our inquery regarding their spring '07 promotion for a companion flight airline ticket.

We qualified, completed/mailed the form to TLC marketing/Boston. The form said they would contact us within 14 days.

After 4 months, we contacted TLC who said they had not responded as our flight request was so far out; they said they would contact us *next week*. We waited 3 weeks and called them back. Again, they said they would call us back within a week. That was 12 weeks ago - no word from TLC. We have since bought our airline tickets for our flight from PDX to SanDiego. I feel this is terrible service from TLC and a poor reflection on WAMU. Now WAMU won't respond to us either. This is really bad / poor!!