Erika's dashboard

Justin Maxwell replied on July 28, 2008 02:53 to the problem "The same transaction is showing up multiple times." in Mint:

fixed

Ned started following the problem "The same transaction is showing up multiple times." in Mint.

damon, an employee of Mint, replied on November 20, 2007 06:05 to the problem "The same transaction is showing up multiple times." in Mint:

Yes, the situation is generally better.

Note: I did want to advise hitting update right now *might* cause duplicates in some cases. I would recommend against hitting that button for now (transactions download at night automatically)

Erika replied on November 20, 2007 05:49 to the problem "The same transaction is showing up multiple times." in Mint:

Looks like only some September transactions are repeated. Everything in October and November is looking ok.

damon, an employee of Mint, replied on November 05, 2007 04:58 to the problem "The same transaction is showing up multiple times." in Mint:

Hi Erika,

Hmmm...what dates are they from? The fix went in on the 25th of October.

Erika replied on November 02, 2007 22:19 to the problem "The same transaction is showing up multiple times." in Mint:

Repeated transactions still happening.

damon, an employee of Mint, replied on October 23, 2007 21:22 to the problem "The same transaction is showing up multiple times." in Mint:

Update: The fix for this should be live by the 24th/25th of this month. Sorry for the delay.

damon, an employee of Mint, replied on October 11, 2007 04:44 to the problem "The same transaction is showing up multiple times." in Mint:

Note: This issue should get better later this month.

damon, an employee of Mint, replied on October 10, 2007 07:21 to the problem "The same transaction is showing up multiple times." in Mint:

Hi,

The general cause of this is a change in transaction status, such as from pending to completed. We should have a fix later this month that reduces these issues (around Oct.22).

damon started following the problem "The same transaction is showing up multiple times." in Mint.

Erika reported a problem in Mint on October 09, 2007 16:03:

The same transaction is showing up multiple times.

This is happening in different accounts, such as checking and credit cards. One transaction will be repeated as many as 20(!) times.

The account balances are right, but the spending totals and trends are all out of whack.