Janice's dashboard

chacher replied on September 03, 2008 12:46 to the problem "I can't reduce the size of my XP hard disk image in Parallels 3.0" in Parallels:

This was very useful, thank you. (went from 20+ to 9GB — for the wee MB Air I needed to copy the virtual machine to, all the difference in the world!)

The same information with a little more description can be found here:
http://forum.parallels.com/showthread...

Gillian replied on September 02, 2008 09:30 to the problem "I can't reduce the size of my XP hard disk image in Parallels 3.0" in Parallels:

This has released 28 GB that I couldn't access on my MBP - thanks so much for posting the solution!

mickey6600 started following the question "How do I set up custom mailboxes on the Mail app?" in Apple.

Patrick replied on August 15, 2008 02:15 to the idea "What do I do if my iPhone keeps "crashing"?" in Apple:

Try restoring after transferring your purchases.

Something else you can do is uncheck your synced apps, then syncing, then checking them again and syncing them once more.

Lizzie_C replied on August 15, 2008 01:26 to the question "Does Dance Dance Revolution for the Wii have a multi-player mode?" in Konami:

You need as many mats as players. Not necessarily as many remotes if you turn off the handmarkers (under options in song selection menu) for the other players. (Hand signals then become steps in the song.)

Also, you don't have to get all the steps at the same time and perfectly. :) You can play "friendship mode" or "battle" it out.

Happy dancing!
- liz

Stranded inDC replied on August 10, 2008 21:21 to the problem "i would really like a phone number for Snapfish customer service - why can't i find one!?" in Snapfish:

Wow, I agree with the sentiment in this forum. We've used Snapfish a few times, and now am trying to start a new album and upload some pics for printing, all we get is a "please wait" screen that never goes away. Could not find a number on the site (now I know it's buried 4 screens deep), had to go through the email option (which limits the number of characters so I can't describe my config, or anything else about the problem.) We had been happy Snapfish customers but since we now have sat all weekend not knowing what to do, I think I'll use the time to try Shutterfly....Are there any Snapfish folks who know about this problem that actually work weekends when most of us have the time to do things like this?

Alan L.

Stephanie replied on August 07, 2008 18:03 to the problem "i would really like a phone number for Snapfish customer service - why can't i find one!?" in Snapfish:

Well that was fast! Dean refunded my original order immediately and offered to cover the shipping cost of the new one. He also asked more specifics about my cs experience, which I hope will lead to others not experiencing the same thing.

I'll wait to be totally happy until I have them in hand.

Stephanie replied on August 07, 2008 17:10 to the problem "i would really like a phone number for Snapfish customer service - why can't i find one!?" in Snapfish:

Hi Dean,
Yep, that is the number I called last night. She said that they didn't handle your calls and suggested I called the free 411 directory. When I did they didn't have a listing.
An email to you is on its way.

Dean Cookson replied on August 07, 2008 17:04 to the problem "i would really like a phone number for Snapfish customer service - why can't i find one!?" in Snapfish:

Stephanie,
What number did you call? The 1-800-634-4500 number on the contact us page: http://www1.snapfish.com/contact does go to our call center (just tried it to make sure there's not a routing problem).

If you want to send me email directly I'd be happy to get someone here in the SF office to help you.

Dean

Stephanie replied on August 07, 2008 16:46 to the problem "i would really like a phone number for Snapfish customer service - why can't i find one!?" in Snapfish:

We just ordered photos to be used for our wedding and had them shipped overnight. All 90 of them came without the white border we specified (and is also highlighted on all the examples on their site). I was also incredibly frustrated with their customer service. I called the number on their website which went to a customers service center, but they said they don't have snapfish as a client.

I found it especially frustrating because they tell you how to get to their San Francisco offices (I work in Sf) but the pictures come from Maryland the returns go to Tennessee. I understand outsourcing automated products like this, but it seems very strange to provide directions to your offices when no products originate there and you cannot directly contact them.

I'm going to be really upset if they do not refund our shipping as well.

Ariel replied on August 07, 2008 11:37 to the problem "i would really like a phone number for Snapfish customer service - why can't i find one!?" in Snapfish:

not only is it impossible to find their number (thanks for posting it above), but they have online chat help somewhere - it is just impossible to locate.

on august 6th i sent an email inquiring where my order was, and they told me it had been shipped on july 27th and i should allow 4 business days for it to arrive. needless to say, they have left me speechless.

viveka replied on August 01, 2008 12:53 to the idea "What do I do if my iPhone keeps "crashing"?" in Apple:

Restore in iTunes should help. If not, then try file>tranfer purchases (to back up your apps) then unchecking all your apps in the sync panel; sync and restore. My iPhone was much happier with no apps - then I've reloaded my favourite dozen or so, one at a time. No problems yet.

mikaeltoo replied on August 01, 2008 03:45 to the idea "What do I do if my iPhone keeps "crashing"?" in Apple:

I have tried all the reboot options and my iphone still keeps crashing! Where is the Apple fi for this one?

olga karsakova replied on July 30, 2008 23:59 to the question "In Acrobat 8 Professional, how do you change the typewriter text color?" in Adobe:

How do you change the font in the typewriter function in Acrobat Pro 8>
texrus@grandecom.net

Eric Suesz replied on July 28, 2008 23:15 to the question "iphoto turns my pictures into a grainy mess" in Apple:

Oh, sorry. I saw that and then forgot about that part in the title.

Janice replied on July 28, 2008 23:05 to the question "iphoto turns my pictures into a grainy mess" in Apple:

He said it's an iPhone, which of course has no settings :)

Eric Suesz replied on July 28, 2008 22:49 to the question "iphoto turns my pictures into a grainy mess" in Apple:

I'm doubting this is the problem, but I want to check first anyway: Is it possible that you've changed a setting on your camera that would have lowered the output resolution of the photos? What kind of camera is it? I'm assuming it worked previously and this is a new problem you're having, but if it's a new camera, that could be a key detail. Let me know.

I know that iPhoto and Preview are both very good at displaying even lo-res images on-screen, but that they can look not-so-good when printed.

Also, any chance you can post an image of one of these photos as they appear on screen? Maybe on Flickr?

Janice replied on July 28, 2008 22:49 to the question "iphoto turns my pictures into a grainy mess" in Apple:

How are you exporting them when you upload to flickr, etc?

Tim Connors replied on July 23, 2008 03:18 to the problem "DirecTV needs to get on this site and learn customer service" in DIRECTV:

thanks much. will send them an email

HaroldSays replied on July 23, 2008 00:04 to the problem "DirecTV needs to get on this site and learn customer service" in DIRECTV:

If you have problems with DirecTV in the future call 310-964-5000 and ask for the office of the president. Be sure to get the name of the person you speak with. If you get the run around at that phone number email the following people and you should get a prompt response...Chase Carey who is the President of DirecTV...chase.carey@directv.com. You could also email Ellen Filipiak at ellen.filipiak@directv.com. She works in the office of the president and helps consumers resolve their consumer complaints. I hope that this helps!