Brian Fioca's dashboard

Brian Fioca replied on September 22, 2009 23:21 to the problem "Rescue time won't launch on OSX 10.4.11" in RescueTime:

Hi there,
There's a second link on the download page for a 10.4 compatible version of rescuetime. You can get it here:
https://www.rescuetime.com/installers...

Brian Fioca replied on September 15, 2009 22:31 to the question "Why does data collector eat up memory on 10.6?" in RescueTime:

You're quite welcome.

Brian Fioca replied on September 15, 2009 22:24 to the question "Why does data collector eat up memory on 10.6?" in RescueTime:

We’ve built a new version of RescueTime that is optimized for (and doesn’t crash or leak memory all over the place like the one that’s up on the download page right now) OS X 10.6 Snow Leopard.

There's a blog post and a link to it here:

http://blog.rescuetime.com/2009/08/29...

We should have the OS X 10.6 version up as the standard download on the site in the next day or so.

Brian Fioca replied on September 04, 2009 19:12 to the question "Mac Data Collector shuts down under Snow Leopard" in RescueTime:

Here's a RescueTime blog post that has a link to the new OS X Beta version for Snow Leopard.
http://blog.rescuetime.com/2009/08/29...

Brian Fioca replied on July 27, 2009 16:39 to the question "Switching to Safari is often very slow with RescueTime" in RescueTime:

Hi - I've run a few experiments on my MacBook Pro and I couldn't get consistent results. Could you email me at brian@rescuetime.com with your system specs and which version of Safari you're using? Thanks

Brian Fioca replied on July 27, 2009 15:50 to the problem "Crashing from segmentation fault" in RescueTime:

This can happen when RescueTime can't properly find its directory in your Home directory. There are a few causes for why this happens, but I'm going to try to make this more fault tolerant in the next version.

For now, you can fix this by deleting the RescueTime.com directory in your Home -> Library directory, and then restarting and reinstalling RescueTime.

Sorry for the inconvenience - we'll get this worked out soon.

Brian Fioca replied on June 19, 2009 20:32 to the problem "Crashing from segmentation fault" in RescueTime:

I've done some more experimentation and at least narrowed down the problem. My hope is the latest version should fix this issue.

You can go download it here:

http://www.rescuetime.com/download

Let me know how it works.

Brian Fioca replied on June 19, 2009 20:31 to the problem "data collector not responding on osx" in RescueTime:

I've done some more experimentation and at least narrowed down the problem. My hope is the latest version should fix this issue.

You can go download it here:

http://www.rescuetime.com/download

Let me know how it works.

Brian Fioca replied on June 17, 2009 23:30 to the problem "Crashing from segmentation fault" in RescueTime:

If anyone is still having this problem, I've come up with a way to help us pinpoint the source of the bug.

If you're feeling extra helpful, you could really help me narrow this down further by trying the following things:

First, run this version and see if it crashes:
http://www.rescuetime.com/installers/...

If it doesn't, one of these two should.
http://www.rescuetime.com/installers/...
http://www.rescuetime.com/installers/...

If none of them do, well, that's bad news because it means I'm not really any closer to solving this mystery. But if one of them does, it'll tell me where exactly to look, and I think I can completely fix the bug.

The more people with the crashing problem that can help with this the better; it's such a random issue that it'd be great to have lots of data on what's broken.

Brian Fioca replied on June 17, 2009 21:04 to the problem "data collector not responding on osx" in RescueTime:

Yikes. :(

We keep seeing these problems pop up occasionally but we're having a really hard time tracking down the cause, since we can't make it happen here.

It would be really great if you could help us narrow this down some more by downloading a test version and letting us know if it has the same problem. You can get it here:

http://www.rescuetime.com/installers/...

It doesn't log any time, it just will help us know where the problem is if it crashes or not.

Please let me know if that version crashes.

Thanks a lot!

Brian Fioca replied on June 12, 2009 18:38 to the question "Rescuetime WONT even launch!" in RescueTime:

Ok, here's the latest stab at the crash problem. (fingers crossed - I hope this works)

http://www.rescuetime.com/installers/...

Version 2.0.0 (2.0.0.989)

Brian Fioca replied on June 09, 2009 17:28 to the question "Rescuetime WONT even launch!" in RescueTime:

Could you all check to see if you're using RescueTime build 2.0.0.973?
Go to the Preferences window and look at the bottom left corner. If not, get the new version here: http://www.rescuetime.com/download

If so, please let me know... I really thought we had this fixed this time.

Brian Fioca replied on May 29, 2009 16:59 to the question "Rescuetime WONT even launch!" in RescueTime:

Hi, sorry about that... we don't know why this happens to some people and not others yet, but we're trying our best to fix it.

Could you try again with this newer version and let me know if it works?

http://www.rescuetime.com/installers/...

Thanks

Brian Fioca replied on May 28, 2009 16:34 to the update "Looking for a few good volunteers" in RescueTime:

@Denis - try going to this url and then re-logging in
http://www.rescuetime.com/logout
you might have a problem with your cookies

A comment on the update "Looking for a few good volunteers" in RescueTime:

We just pushed out a new version that should solve some compatibility issues (including better support for OS X 10.4 and PowerPC macs). You can download it from the download page here:
http://www.rescuetime.com/download_mac – Brian Fioca, on May 05, 2009 20:02

Brian Fioca replied on May 05, 2009 20:01 to the problem "The new mac data collector seems to be broken, and crashes." in RescueTime:

We just pushed out a new version that should solve some compatibility issues (including better support for OS X 10.4 and PowerPC macs). You can download it from the download page here:
http://www.rescuetime.com/download_mac

Brian Fioca replied on April 22, 2009 21:46 to the problem "The new mac data collector seems to be broken, and crashes." in RescueTime:

Hmm, what version of OS X are you running? PowerPC or Intel? That is a really unusual error.. in the mean time, you can still download the old one at http://www.rescuetime.com/installers/...

Brian Fioca replied on April 22, 2009 16:01 to the problem "Accessing "Today" on Dashboard = "500'd"" in RescueTime:

all fixed!

Brian Fioca replied on April 22, 2009 15:42 to the problem "Accessing "Today" on Dashboard = "500'd"" in RescueTime:

oops, that's not good - can you email me your account email address so I can investigate further? send it to team@rescuetime.com

thanks

A comment on the update "Looking for a few good volunteers" in RescueTime:

Oops, sorry about that. Did it actually work on that computer at one point (the new version)? If so, it'll be easier for me to figure out what I broke. :) – Brian Fioca, on April 08, 2009 16:34