scotth's dashboard

Eric Suesz replied on August 29, 2008 16:46 to the discussion "Admin How To: Managing Accounts and Roles" in Get Satisfaction:

Note that anyone can add a company, so you don't have to be the owner to add your business. Your personal Get Satisfaction account will be linked to your company's account when you claim as the admin.

Once you're an admin, you can add employees from your admin panel (provided they already have Get Satisfaction accounts), or they can go through the same process you did: sign up for a Get Satisfaction account and "claim" their employee status here on your company home page:



Click on "i'm an employee" and we'll make sure they are added.

Once you've done that, if you really want to build your community, you can announce it to your users, put a badge up on your site, or place a widget on your site. Those are also available from the admin area.

OnCall replied on August 29, 2008 08:21 to the discussion "Admin How To: Managing Accounts and Roles" in Get Satisfaction:

Hello there to all who've created and keep this great place running:) My question, I hope, will be a simple one (with an answer I must've just overlooked in process of signing up and into this program of company/customer relations) I would like to know if the process of getting one's company on board with GS and its many users would be best accomplished by having one individual (ulitmately, the owner of the business) sign up as the business, and then create a separate account as an individual who is an employee of the company, and then invite all other employees to join GS?

I'm just having problems sorting out just how best to go about the process to provide optimal visibility of my company to both my staff and current as well as future customers.

Again, this is a great site/board and we'll be glad to be a part of it, so I do very much look forward to any help in streamlining the signup process:)

~SPD
OnCall
President/CEO

Lane Becker replied on August 01, 2008 21:55 to the idea "I'd like an individual page for every trip with a unique URL I can share." in TripIt:

wooHOO! thanks guys!

Will Aldrich replied on August 01, 2008 21:00 to the idea "I'd like an individual page for every trip with a unique URL I can share." in TripIt:

Hi Lane,

It's implemented! Take a look at our What's New page http://www.tripit.com/press/whatsnew or just go to a trip and you'll see the ability to grab a link you can use to share it with anyone (whether they're a TripIt user or not). You can also disable a trip URL you've already shared if you want.

Enjoy, and thanks very much for your input. :)

-Will

A comment on the idea "Offer public transit directions as well as driving directions" in TripIt:

I've put in a question to Joe Hughes from Google who works on the Transit team. He might have an answer! – Chris Messina, on July 21, 2008 18:41

scotth replied on July 21, 2008 17:25 to the idea "Offer public transit directions as well as driving directions" in TripIt:

Chris, I don't think Google offers public transportation routing as part of their maps API. Unless we're overlooking it. Have you seen this offered via their API?

A comment on the problem "Request for square icon" in TripIt:

This is great Scott -- it doesn't *exactly* scale down to smaller sizes, but this will suffice for most cases! If you want to get fancy, you can create a link to the full-size PNG in the head of tripit.com using rel="fluid-icon" and Fluid will grab that icon! – Chris Messina, on July 07, 2008 15:31

Chris Messina marked one of scotth's replies in TripIt as useful. scotth replied to the problem "Request for square icon".

scotth replied on July 07, 2008 15:07 to the problem "Request for square icon" in TripIt:

Chris, I just posted an icon here:
http://www.flickr.com/photos/shintz/2...

I hope this is the right spec -- let me know if it doesn't look right and we can try to fix it. Thanks!

A comment on the problem "Request for square icon" in TripIt:

The official place to put it is in the group: http://www.flickr.com/groups/fluid_icons/ Just provide a transparent PNG that's 512x512 and the community will do the rest! ;) – Chris Messina, on July 03, 2008 00:26

scotth replied on July 03, 2008 00:17 to the problem "Request for square icon" in TripIt:

Hey Chris, we're happy to drum up a logo in 512x512. Where do we put it to make it official and accessible by others using Fluid?

Chris Messina marked one of scotth's replies in TripIt as useful. scotth replied to the idea "Please add an Apple Touch icon for iPhone/iPod Touch".

A comment on the idea "Please add an Apple Touch icon for iPhone/iPod Touch" in TripIt:

Ah ha! Indeed. Looks like it might not have loaded last time -- and I never cleared my cache, so it didn't get a chance to reload. Thanks! – Chris Messina, on June 09, 2008 21:34

scotth replied on June 09, 2008 20:57 to the idea "Please add an Apple Touch icon for iPhone/iPod Touch" in TripIt:

Hi, Chris. We do have an iPhone icon and it should be working. Shortly after we launched m.tripit.com a while back, we discovered that some people had a hard time getting the icon to load because our image was large filesize.

But we've since made it much smaller and it should load right away when you add us to your main screen now. I'm guessing/hoping you loaded our icon a while ago and are just now reporting this problem, but if you try it again, it should now work. If you still can't get it to work now, please let us know.

scotth replied on June 09, 2008 16:54 to the idea "Please add support for multi-day "conference" events" in TripIt:

Hi, Chris -- thanks for all the ideas lately! Multi-day events is one of our most common user requests these days, so it's something we are taking a look at right now. Definitely agree that conferences are especially hard to organize and that's a great opportunity for TripIt to be of assistance. Stay tuned!

Chris Messina replied on June 05, 2008 18:06 to the idea "TripIt should partner with Dopplr!" in TripIt:

I see that you also have the ability to have a public profile... hmm, definitely encroaching on Dopplr territory... I wonder if you guys could let me delegate my profile to Dopplr instead, etc?

oneup replied on May 01, 2008 19:06 to the discussion "Admin How To: Managing Accounts and Roles" in Get Satisfaction:

thanks, but the link to get there on the company page is kinda small and hidden.

Eric Suesz replied on May 01, 2008 19:01 to the discussion "Admin How To: Managing Accounts and Roles" in Get Satisfaction:

It will be here: http://getsatisfaction.com/yourcompan...

oneup replied on May 01, 2008 18:58 to the discussion "Admin How To: Managing Accounts and Roles" in Get Satisfaction:

can you post a link to the management panel where i can add people? i just can't find it.

A comment on the discussion "Admin How To: Managing Accounts and Roles" in Get Satisfaction:

@Eric: Thanks for your help with this, I look forward to a slick new feature soon. :) – Allison, on April 27, 2008 11:10