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albie315 replied on October 05, 2007 16:23 to the question "Why does my strap stand up?" in Timbuk2:
I don't think my expectations for the bag are too harsh. If the bag were 20 bucks, yes. But, the bag I bought was 100+ and I expect to get what I paid for. You see, my only concern is that I see a discrepancy between my bag and others that I see in stores and that my friends carry. Gitfinger, you state that your bag is 6+ years old, have you shopped for a new timbuk2 recently? I think you'll find that the straps are in fact quite malleable, or at least to the point that they won't "stand up" as I am stating. If a timbuk2 representative can state that they've gone through different versions of the strap and that I probably have an older version, then I would be placated and the mystery would be solved. If I were being harsh, I would be adamantly demanding a refund or use of my warranty. Instead, I'm just seeking a reasonable explanation.-
albie315 asked a question in Timbuk2 on October 05, 2007 06:37:
Why does my strap stand up?I have had a Laptop Messenger for close to two years now and the other day when looking at other people's Timbuk2 bags I realized that my strap might be defective. Let me tell you what it does and if you can help me. When, I first received my bag, I thought it was a matter of "breaking it in" but after using it for two years, the characteristic of the strap is still there! The characteristic is: my strap stands up by itself! My strap seems abormally stiff and does not yield like a free-form strap that if left to its own devices will allow gravity to impart a relaxed, fallen shape. Instead, in tight situations like an elevator, I am left holding all my strap and bending it to my will to prevent it from interfering with other people. In the end, I love my bag, but I really wish I had what everyone else does, a nice malleable strap.
