the doc's dashboard

crm marked one of the doc's replies in Timbuk2 as useful. the doc replied to the question "Velcro!!!".

crm replied on March 20, 2008 18:26 to the question "Velcro!!!" in Timbuk2:

thanks I will do that!

jamie replied on March 20, 2008 16:18 to the question "Velcro!!!" in Timbuk2:

yep. you fill that form out, and do everything it says except instead of sending the form and the bag in through the mail, take them both to the store. they will then send it to the factory to be fixed, and then back to you. cool, no?

crm replied on March 19, 2008 22:55 to the question "Velcro!!!" in Timbuk2:

so i fill out http://www.timbuk2.com/tb2/retail/war... that form? and i can bring it in to get it stitched back on?

thanks

the doc replied on March 19, 2008 22:41 to the question "Velcro!!!" in Timbuk2:

we can repair this... no prob.

the doc replied on March 19, 2008 17:00 to the question "I need one size up from Metro for a camera bag!" in Timbuk2:

Either the XS Classic Messegner or the Small. I would go with the small just for a bit of extra space.

the doc replied on March 19, 2008 16:59 to the question "How do the fabrics FEEL?" in Timbuk2:

Cordura all the way!

Andrew replied on March 18, 2008 19:42 to the question "Cam buckle replacement?" in Timbuk2:

Sweet! Thanks a lot!

Andrew marked one of the doc's replies in Timbuk2 as useful. the doc replied to the question "Cam buckle replacement?".

the doc replied on March 18, 2008 19:33 to the question "Cam buckle replacement?" in Timbuk2:

If the base of the cam buckle is cracked or broken you should fill out our warranty form on our website. But, we're starting to do repairs so state that you'd like us to fix the cam buckle so we can sew in a new one for you if the base is cracked. if its just the flap part you can just pop that new one in there...

Leslie Chicoine marked one of the doc's replies in Timbuk2 as useful. the doc replied to the question "Slit in the front of a hacker.......Yes, I meant slit...".

the doc replied on March 11, 2008 16:55 to the question "Do you do repairs?" in Timbuk2:

you say Lycra? Your bag might be a Commute model and not a Laptop Messenger... Either way Yes we are doing repairs. What you need to do is log on to Timbuk2.com and fill out the Warranty return form and once we receive it we'll be able to determine whether or not it can be repaired. If it can't it will be replaced under our Warranty.

the doc replied on March 11, 2008 16:50 to the question "Fixed Length Strap!?" in Timbuk2:

Yes we can fix this and yes you can bring it over to us. 333 Alabama SF, CA. Ask for Cole he'll be able to fix the cam buckle.

miss keri marked one of the doc's replies in Timbuk2 as useful. the doc replied to the question "Slit in the front of a hacker.......Yes, I meant slit...".

the doc replied on March 10, 2008 21:12 to the question "Slit in the front of a hacker.......Yes, I meant slit..." in Timbuk2:

Keri might be right....are there two slits about 2'' long in the middle of the bag near the bottom on the rubber part? If so, its the vista loop...

miss keri replied on March 10, 2008 21:04 to the question "Slit in the front of a hacker.......Yes, I meant slit..." in Timbuk2:

um, are you talking about the Vista Loop? HALT the ponies. this is supposta be there. Its a little black piece of webbing 3 inches wide, right? Its a little loop for you to attach your "Safety Flasher" when riding a bike and/or walking!

hurray!

the doc replied on March 10, 2008 20:45 to the question "Slit in the front of a hacker.......Yes, I meant slit..." in Timbuk2:

That doesn't sound right.. It could have fallen victim to the razor blade we use to open our boxes... Maybe send in a photo of it to Customer Service...or fill out our Warranty info online and send it in for a replacement.

Sorry to hear about your new bag...

the doc replied on March 06, 2008 19:19 to the question "Commute Pack question" in Timbuk2:

if you are looking for that feature you might want to go with the new Blogger...

http://www.timbuk2.com/tb2/products/l...

the doc replied on February 27, 2008 19:13 to the question "What would be the best bag for me?" in Timbuk2:

I also ride my bike to work here at T2 everyday. I would recoment our Large size Classic Messenger. It would hard to fit all that stuff comfortably in a Med Classic.

Since you only carry your Laptop now and again I recoment you get one of our Laptop Sleeves too. This way your CPU can be protected but you can take it out of the bag for extra room.

You can't remove our built in laptop sleeve in our Laptop Messengers.

Laptop Sleeve link:
http://www.timbuk2.com/tb2/products/l...
Classic Messenger link:
http://www.timbuk2.com/tb2/products/m...

the doc replied on February 13, 2008 18:25 to the question "Does Timbuk2 make pencilcases? Yeah sure there are slots for pens pencils in most of the Timbuk2 bags.. but ????" in Timbuk2:

well, we used to have them but they are all gone now. You might want to try and call a retailer that carries our product in your area to see if they have any...