Team Cassandra's dashboard

spinter started following the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction.

EarlJ replied on January 15, 2008 00:03 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

Doesn't your server identify and collect IP addresses of visitors?
If it does, why register? And why can't you ID the IP of the troublemakers? I understand that IP addresses can be spoofed, but if you don't collect them and try to contact the hosts, the hosts never know they're being spoofed. . . no? . . . then again, some hosts actually encourage spoofers, so where does that help?
So, to make it easy, you require registration - understood. . .
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I'm not a fan of first message first. . . I like to dig when the topic draws me to it. . . as it is, you force me to scroll past all the old messages to get to the last remark. . . <<sigh>>
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The age of the last reply makes me think the topic has died. . . <<sigh>>

</sigh></sigh>

D_luv replied on September 10, 2007 20:09 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

I think reggies are generally a good idea, although a PA option for "Anonymous" is good for the lazy/scared that their boss is gonna find out. Anything to stop the ANNOYING double posting and pretenders. Plus the best thing about PAN is the regulars, and I think you can lock that in with reggies. People love to belong.

PA Andy replied on September 09, 2007 03:15 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

Woohoo! Now, does registering only lock in my name? I like my Wordpress dashboard. Hee. :)

kerry, an employee of Passive-Aggressive Notes, replied on September 08, 2007 23:11 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

For now, at least, maybe we can try registration-optional? You can register right here:
http://www.passiveaggressivenotes.com...

Mishee replied on September 04, 2007 19:07 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

You rock Nanna! But at least we can say we think of boobs alot more during the day thanks for jules having to change her name... I will never have to change mine because then the copy cats win! Plus, nobody can fake being ME! :)

Nanna replied on September 04, 2007 16:48 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

I like the idea. I know the name free-for-all has wreaked havoc in the last week, and poor Jules had to change her name to Joobs. People stealing names is a shame, and we never know if someone is really posting or not.

Amy Muller replied on September 03, 2007 02:51 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

Thanks, PA Andy. If you want to email me to discuss using Satisfaction for your company email me at amy [at] getsatisfaction [dot] com.

czechbook girl replied on September 03, 2007 01:21 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

's OK by me....

PA Andy replied on September 02, 2007 19:55 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

I can see where it's hard to get that balance of ease of use (no registration) and accountability (registration). So, even though they are using their "anonymous identity", they would have to be tracked as the poster when they return, no? That's the only thing that is a bit counter-intuitive to me with that.

Then again, I can be a bit of a devil's advocate for things like this. Or, I just think too much. :)

Off topic, I feel the way you're structuring things here makes for a great environment for sharing and collaborating. My company is looking for ways to bring different areas of the company together, this would be a wonderful tool internally!

Amy Muller replied on September 02, 2007 17:16 to the question "what do you guys think about requiring people to register before leaving comments? good idea, bad idea?" in Passive-Aggressive Notes:

We actually had a discussion about this over at /satisfaction a while back. Here's what I said about it then:
"However, you do have to be signed in to reply to a post. There are a few reasons for this, not least of which it creates some accountability so that people will be more likely to play nice. Also, the conversation is integral in fostering a sense of community. If a conversation has several replies from anonymous people it takes something away from that sense of community."

That being said, we've been thinking that if a person created the topic in the first place, they should also be able to reply to it with their "anonymous identity". All of this is still under consideration so we're happy to hear input on the matter. Whatever we do, though, we want to be sure that we're encouraging openness & transparency which does seem to get lost a bit when users aren't registered.

Team Cassandra replied on September 01, 2007 21:00 to the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction:

It acts like everything is ok and offers no result after clicking save.
At first, I just tried to change cupcakes. The pic I tried to add afterwards is a thumbnail.

Scott, an employee of Get Satisfaction, replied on September 01, 2007 19:42 to the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction:

Team Cassandra,

The email confirmation step doesn't actually restrict you from doing anything in the system. It is only taken into account for when we are dealing with spam.

What is happening when you are choosing a new icon? does it give you an error message? Please note that any image you upload has to be under 1 megabyte in size and either a jpg, gif, or png image file.

Team Cassandra replied on September 01, 2007 18:56 to the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction:

yes - I did upgrade...and I see the message on my dashboard - in the pink area just under the part where I am, in fact, able to change my email ( It opens up but in an effort to keep things simple I've avoided saving any changes there...)

The message is always there.

Thanks for your attention!

ps. i DO like cupcakes! but i want the other one!:p

Ted Grubb, an employee of Get Satisfaction, replied on September 01, 2007 18:33 to the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction:

hi team Cassandra

Did you happen to upgrade your account from a one-time post (cupcake) account?

Also where and when are you seeing this message?

Amy Muller, an employee of Get Satisfaction, replied on September 01, 2007 17:44 to the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction:

Hmmm... sounds bizarre. I'll have someone look into. We may need a bit more info from you to figure out what's going on.

Amy Muller started following the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction.

Ted Grubb started following the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction.

Scott started following the problem "I keep getting a message that I havent' confirmed my email BUT" in Get Satisfaction.

Team Cassandra reported a problem in Get Satisfaction on September 01, 2007 14:33:

I keep getting a message that I havent' confirmed my email BUT

I CAN sign in and I can post (passiveaggressivenotes) and reply and I can change all my profile information....except my ICON which is just totally wrong for me. Will that weird message affect my abiltiy to play along in other ways too?