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Kelly replied on March 01, 2008 14:53 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
I so agree. It does say ADDITIONAL and it really means ANY or THE FIRST piece of luggage. Very confusing. The kicker is the website does not work. You have to print the page saying its down and they will honor the 10 rate at the airport. I don't mind paying for the luggage. I hear RyanAir does it. But RyanAir has NO negative responses on the BBB. I just want it to arrive with me. It arriving with me doesn't even bother me. Its the fact that (from what I read) no one gives a crap or does anything to get it back to you. I might as well go straight to Alabama and buy it back at the Lost Luggage store.
Rydgel replied on January 18, 2008 14:34 to the question "What do I have to do to get an invite code to Pownce?" in Pownce:
J.O.D replied on January 11, 2008 00:32 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
Adrian Cho replied on January 04, 2008 16:58 to the question "What do I have to do to get an invite code to Pownce?" in Pownce:
theaxeman replied on January 04, 2008 14:40 to the question "What do I have to do to get an invite code to Pownce?" in Pownce:
Adrian Cho replied on January 04, 2008 11:50 to the question "What do I have to do to get an invite code to Pownce?" in Pownce:
Amy Muller replied on January 04, 2008 00:50 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
josh replied on January 03, 2008 22:15 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
Guys, go with Imperial Capital Bank (I'll have to add them here later, I guess). They're a tiny bank with only a few branches in SoCal (Bevery Hills and La Jolla) but they have excellent internet support. Anyway, they don't have ANY ATMs of their own. So they let me use whatever ATM and then reverse the usage fee! It's so awesome. I never have to worry about finding the "right" ATM. Oh, and they pay out like 4.5% on checking accounts (but your balance has to be over $1k to get that).
(I don't work for them in any way. I've just been through a lot of banks and I'm so glad to finally find a good one. Oh, did I mention that when I call them a (intelligent) human being actually picks up the phone?! It's like, amazing!)
gb3 replied on January 03, 2008 07:38 to the question "What do I have to do to get an invite code to Pownce?" in Pownce:
Muffy replied on January 01, 2008 04:12 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
edandwendy replied on December 25, 2007 00:44 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
I used to fly Sprit all the time from Chicago to Ft Lauderdale. I like the non stop flight. After my last "surprise" at the airport finding out about the $10.00 charge for a piece of luggage, I will NEVER EVER use them again. Add to that the charge for soft drinks and the rude customer service and they have seen the last of me. After reading the way the CEO feels about his customers, I can understand where the employees get their nasty attitude. If the CEO thinks that the only thing that drives the customer is the price and that they can treat the customer any way they want, he will be very surprised when his revenue begins to drop and his airline goes the way of ATA athe others that are now out of business.
I was not surprised about their standing with the BBB, I don't see them trying to do anything to change it. Everything starts at the top, what a shame for this company ! You know what they say about **** rolling downhill...
tjhun replied on December 12, 2007 22:16 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
They charged me twice for the same ticket booking causing my bank account to go into a negative balance. Then they said it would take 7-14 business days for it to be refunded. In the mean time I was stuck with overdraft fees which they refuse to do anything about. Also their customer service department is one of the RUDEST I have ever dealt with!
About charging for luggage, I didn't even know about that until after I purchased my ticket so, yes, it made me feel cheated. They should disclose this information in BIG, visible lettering. Never flying them again!
Amy Muller replied on November 29, 2007 22:08 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
aschwar replied on November 29, 2007 20:01 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
I just filed a complaint with the Better Business Bureau with Spirit. When I purchased a ticket online 3 months ago, They invited me to join their 9$ fare club for a $9 charge. The idea was that I would be sent fare opportunities for only $9 throughout the year. The only $9 fares I've seen so far have been between places like Orlando and Ft. Lauderdale (I'm in California) and the icing on the cake is that now, 3 months later, they just charged me $29.95 for membership in the club. If you look at the BBB site, (http:///www.bbb.org) you'll see that Spirit Airlines has already received an F from the organization.
Plus, when I called customer service, first I had to wait 20 minutes and then I was told that I had signed up for the service and that I could have canceled any time in the past three months, but now that they have charged me, it was non-refundable.
Amy Muller replied on November 12, 2007 23:42 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
centrs replied on November 12, 2007 23:28 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
on my statement, it shows up as a monthly fee. so, if i did 4 transactions on other atms, i'll be billed $8 at the end of the month. however, i recently opened a new account and closed the old one and now i'm not seeing that charge even though i've been using other atms. maybe it the kind of account that i had? or, will they catch up to me and bill me $1MM in 10 years? heh.
escapist replied on November 11, 2007 00:52 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
escapist replied on November 11, 2007 00:46 to the question "Why does Spirit Airlines charge for baggage? That's ridiculous." in Spirit Airlines:
Their tickets are consistently cheaper than other airlines, but I'm finding greatly differing reviews of the quality of service. I'll pay to check a bag and bring my own soda if I know they won't screw me over in the meantime...
The reviews on Epinions are almost exclusively positive:
http://www1.epinions.com/trvl-Airline...
While ReviewCentre and My3Cents' users strongly disagree:
http://www.reviewcentre.com/reviews76...
http://www.my3cents.com/search.cgi?criteria=Spirit+Airlines
Nick replied on November 10, 2007 22:59 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
Amy Muller replied on November 10, 2007 22:52 to the problem "WaMu, you advertise "free ATM use", and it is free - if I use your ATMs - but that's the case with any bank. Why on earth do you charge me $2 per transaction to use someone else's ATM on top of the fee the other bank is charging me?" in Washington Mutual:
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