Jack's dashboard

Jack set one of Jack's replies as an official response to "Missing Twitters/updates" in Twitter

Jack replied on February 07, 2008 21:01 to the problem "Missing Twitters/updates" in Twitter:

Hey folks,

We apologize for how long this issue has been going on. We are aware of the issue, and we're dedicating all of our resources to fix it as soon as possible. Also, we'll do a better job at exposing what's happening and the current status of the fix. Look here and possibly our blog for updates.

Thank you for your patience!
Jack.

Jack set one of Jack's replies as an official response to "Direct messages in my timeline" in Twitter

Jack, an employee of Twitter, replied on December 17, 2007 06:06 to the problem "Direct messages in my timeline" in Twitter:

Hello,

Have you signed up for any third party Twitter clients or services? They may rebroadcast your direct messages to your timeline.

Best,
Jack.

Jack started following the problem "Direct messages in my timeline" in Twitter.

Jack replied on December 15, 2007 23:17 to the problem "T-Mobile Shuts Down Twitter Service for Good?" in T-Mobile:

All,

We've determined that this is an issue between T-mobile and our aggregator, not an intentional block. The service is working intermittently and T-mobile is working to resolve the issue ASAP.

Thanks for your patience!

Jack set one of Jack's replies as an official response to "Does twitter SMS work on Virgin Mobile in the USA?" in Twitter

Jack, an employee of Twitter, replied on December 15, 2007 18:50 to the question "Does twitter SMS work on Virgin Mobile in the USA?" in Twitter:

Yes it does! I have a Virgin Mobile phone, and it works just fine!

Jack started following the question "Does twitter SMS work on Virgin Mobile in the USA?" in Twitter.

Jack started following the problem "T-Mobile Shuts Down Twitter Service for Good?" in T-Mobile.

Jack set one of Jack's replies as an official response to "where's my followers? after clicking 'follow' to a person, i lost about 20 of my followers!" in Twitter

Jack, an employee of Twitter, replied on December 04, 2007 19:18 to the problem "where's my followers? after clicking 'follow' to a person, i lost about 20 of my followers!" in Twitter:

Hi!

What is your username on Twitter, and what was the approximate time this occurred?

Thanks,
Jack.

Jack set one of Jack's replies as an official response to "Getting updates two hours late" in Twitter

Jack, an employee of Twitter, replied on December 04, 2007 19:15 to the problem "Getting updates two hours late" in Twitter:

Hello,

This was a bug we found last night. It's been fixed, and we should be all caught up! Apologies for the inconvenience.

Thanks!
Jack.

Jack started following the problem "where's my followers? after clicking 'follow' to a person, i lost about 20 of my followers!" in Twitter.

Jack started following the problem "Getting updates two hours late" in Twitter.

Jack, an employee of Twitter, reported a problem in Twitter on November 29, 2007 03:14:

People I'm not following are showing in my timeline!

Hi!

You may be one of the lucky people to be seeing updates from people you don't follow in your timeline.

This is a temporary bug which has been fixed, but will take a while to propagate to all accounts.

If you'd like us to clear it out immediately, please reply with your username.

Thanks!

Jack set one of Jack's replies as an official response to "password" in Twitter

Jack, an employee of Twitter, replied on November 28, 2007 18:30 to the problem "password" in Twitter:

Hello,

I broke this last evening, but it was just fixed this morning by Alex! Sorry about the inconvenience.

Jack.

Jack set one of Jack's replies as an official response to "can't sign up. "password must be confirmed" error message" in Twitter