sara's dashboard

sara replied on January 30, 2008 23:53 to the question "how do you use a widget, do you place in in your myspace profile?" in Me.dium:

We are glad to hear you want to use one of our widgets!

To put it on your myspace page then login to the Me.dium website and click on "Grab a Me.dium widget" hyperlink. Once there decided if you want the Me.dium Map or RockMe. widget. Once selected you will be asked to name your widget and enter the URL to your myspace profile page.

Let me know if you have any questions.

sara replied on January 30, 2008 23:50 to the question "what url do you use in your widget setup" in Me.dium:

We are glad to hear you want to use one of our widgets!

If you are planning on using the Me.dium Map or RockMe. widget then you need to enter the URL of the website you want the widget to be centered around.

If you are planning on using one of our neighborhood widgets then you copy the HTML shown for the one you like and paste it onto your webpage to embed the widget

sara replied on January 21, 2008 05:25 to the problem "can't login to firefox addon" in Me.dium:

Another thought is to make sure you have your browser set to accept cookies from Me.dium.

Thanks!

sara replied on January 20, 2008 22:26 to the problem "can't login to firefox addon" in Me.dium:

Thank you for reporting this issue to us. We have had some trouble lately especially with new users but our engineering team is looking into it so hopefully it will be resolved very soon.

Keep trying and Thanks for your patience!

sara, an employee of Me.dium, replied on January 06, 2008 17:04 to the question "I can't figure out how to use me.dium. Where is a tutorial?" in Me.dium:

The tutorial is a link on the Me.dium website you can find it here https://me.dium.com/tutorial. Please feel free to add me to your firends list sara1012 and ping me when you are online and I can walk you through any questions you might have.

Thanks!

sara, an employee of Me.dium, replied on January 01, 2008 19:53 to the question "Why can't I post directly on the "talk" page since the recent upgrade?" in Me.dium:

Thanks for your 2 cents Wayne. We always appreciate hearing from users and getting their feedback.

The functionality basically works the same where you can still open a thread and share comments/suggestions like you used to without specifically sharing the website. It is all now under the "share a web page" as the website you are currently on also displays in the thread similarly to what it did previously.

I will make sure your comments are heard internally with our engineering team.

sara, an employee of Me.dium, replied on December 29, 2007 21:36 to the question "Why can't I post directly on the "talk" page since the recent upgrade?" in Me.dium:

We have a little tutorial posted at http://www.me.dium.com/tutorial if you haven't checked that out yet. You can also add me as a friend, sara1012, and ping me when you are line and I would be happy to answer any questions you might have.

Lastly, thanks for your feedback about satisfaction.com, it currently is the only place to post questions and suggestions right now outside of sending an email to support@me.dium.com

sara started following the question "Why can't I post directly on the "talk" page since the recent upgrade?" in Me.dium.

sara, an employee of Me.dium, replied on December 27, 2007 17:55 to the question "Can I talk to all those other people?" in Me.dium:

Yes I see what you are talking about. I need to check with our engineering team to see why this is and get back to you. For now if you want to talk to all just select the "share a web page" hyperlink above the chat window. You can post your message to the users in that new window that opens up.

sara, an employee of Me.dium, replied on December 27, 2007 17:53 to the problem "I had this on your other forums, first of all HELLO all you medium users, but here is my problem : I am still loosing freinds that do not apear on my freinds list, where are they..." in Me.dium:

I am glad all your friends are back now!

sara, an employee of Me.dium, replied on December 26, 2007 20:52 to the problem "Why does te talk tab not work? I try clicking on it and nothing happens." in Me.dium:

Our latest version is a little different then our older ones. To post an entry in the talk tab you need to click on the hyperlink "share a web page" that is right above the talk window. A new interface will show up where you can post your message.

Please let me know if you continue to have problems.

Thanks!

sara started following the problem "Why does te talk tab not work? I try clicking on it and nothing happens." in Me.dium.

sara, an employee of Me.dium, replied on December 17, 2007 18:30 to the discussion "bonjour" in Me.dium:

Pouvez-vous clarifier que wht d svp.meci est ?

Merci!

sara started following the discussion "bonjour" in Me.dium.

sara, an employee of Me.dium, replied on December 06, 2007 14:47 to the problem "not loading" in Me.dium:

Thank you for reply. The problem you are having is a little different then what users above are reporting. You are seeing the problem on Bon Echo which is the development version of Firefox. We support the standard GA releases as that's what most users run.

Thanks for sharing your information.

sara, an employee of Me.dium, replied on December 05, 2007 21:57 to the problem "Connectivity issues using Flock under Ubuntu 7.10" in Me.dium:

Thanks for reporting this issue to us. Our development team has isolated the cause of the problem and are working on a fix so hopefully we will have this resolved out to you in the near future.

Thanks again for your patience.

sara started following the problem "Connectivity issues using Flock under Ubuntu 7.10" in Me.dium.

sara, an employee of Me.dium, replied on December 04, 2007 18:07 to the problem "not loading" in Me.dium:

Hello,

I am sorry to hear you are having these problems. We are definitely working on a couple of issues here internally around what you are seeing. In the meantime try the following things:

1. Make sure that it’s not just you – verify that you’ve still got an internet connection.
2. Make sure that it’s not an intermittent error – restart your browser.
3. Email support@me.dium.com with the details of what you’re seeing – e.g. black sidebar, no map movement, etc.

Thanks!

sara, an employee of Me.dium, replied on November 30, 2007 16:08 to the problem "i downloaded internet explorer and now it says add-ons disabled, and i at put it right" in Me.dium:

To enable add-ons in IE7 you need to select "Tools" from the menu bar, then "Manage Add-ons" and then "Enable or Disable Add-ons". You can look for the Me.dium add-on and then make sure it is Enabled.

If you do not see the Me.dium add-on in the list then you can download it from the website http://www.me.dium.com.

If you continue to have problems send us an email at support@me.dium.com.

Thanks!

sara started following the problem "i downloaded internet explorer and now it says add-ons disabled, and i at put it right" in Me.dium.