kveton's dashboard

robotfrog replied on July 22, 2008 23:29 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

@ waffles -- It's much worse than that. They've actively refused to provide an update on the status page, have neglected to give feedback on these forums, and clearly are unprepared to handle problems. Really. If you need to charge for a service like this to give it enough support, offer it. People would probably pay for something that works.

It looks like a bunch of open-source developers working on something. Just drop IM support entirely and point people to other services which can augment this feature.

waffles replied on July 22, 2008 05:05 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

So, is there a reason why nothing is happening with this? Seriously, either get it fixed or just say that you won't be offering IM support. Either way, it should be that hard.

Twitter, you've had about 2 months. If a girl left me hanging like this for 2 months I would leave her without a second thought. If a contractor left a job unfinished for 2 months I would start to file a lawsuit.

I mean, you make the lines at the DMV look like the self checkout at Lowe's.

What's the deal? Is this the kind of service that I can expect from anything from y'all? Yes, you're quick at getting the whales to go away. But you've also set a precedent for being extremely slow at something.

Get your act together.

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

I assume that's the sound of silence... – robotfrog, on July 20, 2008 04:54

noir replied on July 19, 2008 01:16 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

..

robotfrog replied on July 16, 2008 22:13 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

It appears we're not going to get anything close to a frequent update on the status of IM. Must not be important enough to type nine words once every few days stating, "IM is still at the top of our priority." Really disappointing. Yes, ping.fm can fill the void, but so should twitter.

joe replied on July 15, 2008 12:43 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

We could do with some more communication I think. Even if it was just more info on status.twitter.com which is very vocal on why there is a bit of congestion on the site which is only a minimal problem really, and very quiet on the total absence of IM which is MUCH more important to most people.

Nathan replied on July 15, 2008 01:43 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Can someone else develop an Instant Messenger app using the Twitter API? I have to imagine there is one or two competent programmers following this.

Anonymous replied on July 15, 2008 00:54 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

can't seem to get this page to log me in so I can add it to my twitter?

mynetdude replied on July 13, 2008 16:00 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

I have read a lot of posts/comments about this issue. As a new user and many others are new as well.

Sure they have updated/changed the /devices page, but it doesn't say at the top "IM services down" or something, because when you click on the FAQ/Help to setup IM there are instructions on how to do this but it doesn't say that the IM service is down nor does it say on the front page of my updates.

I see the last time any update was made was nearly 2 weeks ago and it has been down over a month now? Twitter is ok... its not the best of the best I've seen even for free but I can't complain its free.

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

This has yet to happen, and I'm a new user... no wonder. – mynetdude, on July 13, 2008 15:51

phour20 replied on July 11, 2008 23:29 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

amy (and others) - current ping.fm beta code: dreamofping

amy replied on July 11, 2008 23:22 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

andy - the site worked - but the beta code didnt :( guess i'll just have to wait!

amy replied on July 11, 2008 23:08 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Andy - I'm not sure I'm even smart enough to read your message much less know how to do it - but it is worth a shot. Just the word ping scares me. just so you know - i'm going to type "ping.fm" right up there into where i normally type in "google.com" and if that does nothing - i'm going to sit back whilst you techies all mock me via your iphones. b*stards ;) (she said charmingly)

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

Amy, you might want to look into ping.fm as jvmoore1 suggested above. You can update it through IM and then it updates your Twitter status almost instantly. – Andy Kaplan-Myrth, on July 11, 2008 02:26

amy replied on July 11, 2008 01:16 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Ohh - i was so excited and signed up thinking I could update at work through IM as I can't get on the web at the office (ACCESS DENIED!!!)...so this could be my one link to the outside normal non-office non-artificial lighting world. It really would have been nice instead of enticing me in with twitters secret seductive whispers of "update by IM and waste hours away instead of earning your mortgage payment in earnest" it said "coming soon! the ability to update by IM"...I do appreciate that I stumbled onto this and found the posting saying they are working on it & though from an impatient and "we put an effing man on the moon, just fix it" stand point, i'd like it NOW - i do realize programming is difficult and you want to QA it or else all of us will be posted how broke a** and sucky it is :) Please just fix it quickly. give the programmers coffee and twinkies and tell them i have work to avoid. thank you kindly for your hard work and your urgency.

robotfrog replied on July 08, 2008 01:58 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Another night of downtime...another guess that the code is still being re-written. Better odds of success if you start outsourcing your coding work to a larger group of contractors in some other nation.

But I'll hold out hope for another week.

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

np cloud....glad i could help! – jvmoore1, on July 07, 2008 16:41

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

@jvmoore1 Thank you so, so, so much! It works. I'm delighted! As far as workarounds for technical problems go, that one's pretty damn good. – cloudscudding, on July 07, 2008 16:27

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

Yup. That's consistent with my experience. Ping *does* impose some limits (such as not posting more than 3 updates per minute) but since I average around 5 tweets per day it doesn't bother me. Also, if you do use it, I suggest you follow http://twitter.com/pingfm – mdy, on July 07, 2008 15:45

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

a minute at most...usually my status changes as soon as i refresh – jvmoore1, on July 07, 2008 14:59