airrun's dashboard

airrun set one of airrun's replies as an official response to "Used the same email address twice!!" in Twitter

airrun replied on January 29, 2008 01:09 to the problem "Used the same email address twice!!" in Twitter:

Hi,

Has anyone helped you with this from our support team? If you could give me the 2 usernames and tell me which is the one you want to keep, i will be able to help you with it.

airrun set one of airrun's replies as an official response to "My picture keeps disappearing" in Twitter

airrun replied on January 29, 2008 00:54 to the problem "My picture keeps disappearing" in Twitter:

Hi,

Do you still have this problem? When you say that the picture keeps disappearing, does it actually post for a while then disappear? or do you get the red cross immediately after you try to upload it. If you still have this problem, could you send me your username? Thanks!

airrun replied on January 29, 2008 00:42 to the question "I've tried several times to upload a picture or my profile and the only thing that shows up is a missing graphic square with an x. I've tried both jpg and gif files. Also, in IE I keep getting a message asking if I want to dispaly both secure and non sercure" in Twitter:

Hey venibate,

Are you still having this problem? You've also made sure that the picture is under 700KB and either a jpg, gif, or png right? If you are still having problems send me your username so i can look into it.

Thanks!

airrun set one of airrun's replies as an official response to "ham , sorry , can anybody help me? how can I get friend? thaanks 8D" in Twitter

airrun replied on January 29, 2008 00:38 to the question "ham , sorry , can anybody help me? how can I get friend? thaanks 8D" in Twitter:

Hi,

You can find your friends by going to our Find and Follow page:

https://twitter.com/invitations

Here, you can find friends by using your email address book to find out who is on Twitter.

You can also go to the side bar of your homepage and type in keywords, usernames, email addresses, or locations in the search field to find people you want to follow.

To follow someone you go to their page and click on the word Follow in a grey box thats right under their icon picture. I hope this helps

Aaron

airrun set one of airrun's replies as an official response to "I posted my question on the Sprint page but I use Ntelos. I can shend short messages to everyone but Twitter. Help!" in Twitter

airrun replied on January 29, 2008 00:23 to the problem "I posted my question on the Sprint page but I use Ntelos. I can shend short messages to everyone but Twitter. Help!" in Twitter:

Hi mclewis,

Just to make sure i understand, you have a ntelos phone but you're using Sprint as your provider? Or is ntelos your provider? Has Sprint responded to you? Either way, you should call your provider and make sure that they allow text messaging to and from Twitter (40404). See if they can activate it for you. If they say everything is working and you are able to receive and send messages to us then let us know.

Basically, just keep us updated after you try talking to your service provider.

I hope this helps and works!

airrun replied on January 09, 2008 19:48 to the problem "Restore process has me in an infinite loop. I want to restore a freshly (3 days) deleted account." in Twitter:

biagranja,

you can check your email for your restore info.

airrun replied on January 09, 2008 18:48 to the problem "Restore process has me in an infinite loop. I want to restore a freshly (3 days) deleted account." in Twitter:

nomeacuerdo,

Check your email. Your info is there. Have a good one!

airrun, an employee of Twitter, replied on January 06, 2008 00:19 to the problem "Can't restore old account, can't get a new one." in Twitter:

Hey bazookaaa,

Thanks so much for your patience! We're still working on this bug. As you said, you tried creating another account. Now, we have you in our system twice, with the same username and same email address. This is something that causes problems when trying to restore an account. Do you mind if i deleted one of them? If yes, which one. The other option is to change the email and username of the new one. I know you don't want to do that either.

The other option is to completely delete both and start all over with a new account. I would have to delete those accounts for you then you could use bazookaaa and luckydoom@gmail.com again.

I'm so sorry for the confusion and inconvenience.

airrun set one of airrun's replies as an official response to "Restaure my account doesn't work !!!" in Twitter

airrun, an employee of Twitter, replied on January 05, 2008 23:25 to the problem "Restaure my account doesn't work !!!" in Twitter:

Hey guys,

This is a bug. We're working on getting this fixed. Sorry for the inconvenience and hang tight. I'll update you when its fixed. Sorry again!!

airrun, an employee of Twitter, replied on January 05, 2008 23:08 to the problem "i can't re-activate my twitter account, help!" in Twitter:

Do you also have a gmail address? That's the one on the account not this one @nyc.rr.com.

So i'm going to send your info to that email not the one you gave me above.

airrun, an employee of Twitter, replied on January 05, 2008 06:05 to the problem "i can't re-activate my twitter account, help!" in Twitter:

Hi!

If you give me your email address i can send you your temporary login info to reactivate your account!

airrun set one of airrun's replies as an official response to "delete not working" in Twitter

airrun, an employee of Twitter, replied on January 03, 2008 23:00 to the problem "delete not working" in Twitter:

Hey guys!!

So i'm going to admit that deleting posts are a little buggy. Sometimes it works sometimes it doesn't; once we improve stability with the upcoming server move, most of these problems will be fixed. I too, have the same problems you do, however, using firefox, i am able to delete some of the messages above for you guys. It doesn't appear to be limited to one specific browser, so in the meantime, just hang tight and if you have any other deleting problems, try deleting the message in an alternate browser, or from a different location (for example, if the update doesn't delete from the static page, try deleting it from the archive, or vice versa.) Thanks!

airrun, an employee of Twitter, replied on January 03, 2008 22:48 to the problem "delete not working" in Twitter:

Hi Hitokage,

I've deleted the post you gave me above. Sorry for the inconvenience.

airrun, an employee of Twitter, replied on January 03, 2008 22:32 to the problem "delete not working" in Twitter:

Hey there,

Sorry about that. It looks like your post isn't there anymore.

As for the satisfaction popup, that would be something you might want to contact Satisfaction about.

Sorry again for the neglect. Have a good one