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crucially replied on July 11, 2007 00:53 to the question "I love the line "refusing to be indifferent", how does VA plan on doing that?" in Virgin America:
The Virgin brand has traditionally had really good customer service as part of the culture.
Every time I fly Virgin Atlantic I get reminded about this, how compared to all other carriers their crews are awesome. It is one of the reasons I fly VS, that and the flat bed. So hopefully that customer service mentality will be present with VA.-
crucially started following the question "I love the line "refusing to be indifferent", how does VA plan on doing that?" in Virgin America.
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crucially replied on July 10, 2007 04:17 to the idea "Serial user ids exposed in the URL" in Get Satisfaction:
There are two reasons:
You are giving away business data, now suddenly I can track easily how many new users you are getting, and how active they become. You cannot get the same with google as they will start making shit up on how many results they are returning. A worse example of this is people who have receipt ids or order ids.
Secondly, it makes it harder for people to scrape you. Yes you can scrape you anyway, but most people are stupid, you want to make it hard for stupid people to annoy you. Someone will just write a 3 line perl script that will hammer you to death otherwise. That will cause problems since you will probably blow your memcache straight out.
Thanks, http://www.flickr.com/photos/pdcawley/54445550/ is the original. -
crucially replied on July 10, 2007 00:49 to the idea "Serial user ids exposed in the URL" in Get Satisfaction:
Oh, it has absolutely nothing to do with privacy. -
crucially shared an idea in Get Satisfaction on July 09, 2007 20:49:
Serial user ids exposed in the URLCurrently you aree exposing serial userids in your URL. Apart from using auto_increment/serial ids is in general a bad idea, it is a even more terrible idea to expose them.
Not the least, I can sweep all your users data with a trivial for loop and wget :) -
crucially asked a question in United Airlines on July 08, 2007 15:43:
Why is United plugging up the power in first class on the 752? It makes no sense at all!On the 757-200 non P.S. aircraft, first class empower ports are getting covered with plastic and turned off. On a 6 hour trans-continental, this is really annoying. -
crucially replied on July 06, 2007 22:21 to the question "Does the iPhone have GPS?" in Apple:
Cell phones are required to provide e911 capability, this can be done using a GPS or using cell phone tower triangulation. AT&T has specified that there is no GPS inside the iphone.
Even if it has a GPS, it is a T&C violation to use Google Maps coupled with a GPS for realtime direction lookup. This is due to their contract with the map providers who charge quite a bit more for that. -
crucially started following the question "Does the iPhone have GPS?" in Apple.
