Theory's dashboard

Theory, an employee of I want Sandy, replied on December 21, 2007 17:37 to the question "To what number to we send text messages to Sandy at?" in I want Sandy:

Hi Tabbs,

You cannot send text messages directly to Sandy at this time. But you can use Twitter via text messages to send stuff to Sandy. See

http://iwantsandy.com/help/twitter

for all the details.

Best,

David

Theory started following the question "To what number to we send text messages to Sandy at?" in I want Sandy.

Theory, an employee of I want Sandy, replied on December 20, 2007 20:37 to the problem "Wrong item updated" in I want Sandy:

Yes, but in your case that wasn't the problem, because your message *does* have the proper header (both Thunderbird and Gmail do the right thing). It was indeed a bug, which I have now fixed. It will be rolled out in the next couple of hours.

Thanks again for the report — you're really helping us to make Sandy better!

Best,

David

Theory, an employee of I want Sandy, replied on December 20, 2007 19:25 to the problem "Wrong item updated" in I want Sandy:

Turns out that Sandy gets confused if you send a "lookup" in combination with something else (in your case, a forget). So if you send lookups in their own messages, this won't happen.

But I'm working with Sandy now so that it doesn't matter. Look for her to be less confused by a reply to a message with both lookups and other stuff by tomorrow.

Sorry for the hassle.

Best,

David

Theory, an employee of I want Sandy, replied on December 20, 2007 18:55 to the problem "Wrong item updated" in I want Sandy:

I see in another thread that you're using Thunderbird. So that's not it...

Okay, just had a look at Sandy's database, and found a couple of things:

1. Your "meeting with dad" detail has been forgotten. Could you have forgotten it in another message?

2. It looks like Sandy is again tracking the numbers of things in two different ways for a lookup, which is what you sent her here. Apologies for that; I'll get her straightened out right away.

3. Sandy does not understand "remind me #1 tomorrow". If you're updating something, you have to use the word "update" or "u", as in "u #1 remind me tomorrow".

I'll get right on that lookup ordering issue. Many thanks again for posting.

Best,

David

Theory, an employee of I want Sandy, replied on December 20, 2007 18:45 to the problem "Strange action while doing "update" command" in I want Sandy:

norbiq,

Hrm. What happens if you disable this plugin?

Best,

David

Theory, an employee of I want Sandy, replied on December 20, 2007 18:43 to the problem "Wrong item updated" in I want Sandy:

No norbiq,

What email client are you using? If it's a BlackBerry or Yahoo! Mail, there is a bug where those client's don't properly tell Sandy what message you're replying to. So Sandy falls back on the most recent message you sent with the same subject. Since you're replying to a message with no subject at all ("Re: "), I'm guessing that you often send messages with no subject, and that, in this example, you were not replying to the most recent message with no subject.

Do please let me know if I'm way off base here.

Best,

David

Theory, an employee of I want Sandy, replied on December 19, 2007 17:57 to the problem "Strange action while doing "update" command" in I want Sandy:

Hi norbiq,

It looks like the * characters in this bit confused Sandy:

> *From:* "Sandy [iwantsandy.com]"
> *To:* Norbert
> *Sent:* Dec 19, 2007 1:13:13 PM +0100
> *Subject:*

Sandy is used to ignoring lines like this, but not with the asterisks. Those are new to her. So she say the date there on the "*Sent:*" line and grabbed it. She would have ignored it if it had looked like this:

> From: "Sandy [iwantsandy.com]"
> To: Norbert
> Sent: Dec 19, 2007 1:13:13 PM +0100
> Subject:

Tell me, what email client are you using? I'm curious to know whether this is a common formatting. If so, I can easily get Sandy to adjust her expectations.

Thanks for taking the time to report this!

Best,

David

Theory started following the problem "Strange action while doing "update" command" in I want Sandy.

Theory, an employee of I want Sandy, replied on December 19, 2007 00:23 to the idea "weekday reminders" in I want Sandy:

Hey guys,

Sorry, it actually went in a few weeks ago. Tag with @weekdays or @weekends.

Enjoy!

David

Theory, an employee of I want Sandy, replied on December 17, 2007 23:29 to the idea "keeping lists" in I want Sandy:

Hi ffunky,

All sandy updates are done using the numbers assigned to details. Every time Sandy sends you a message, she enumerates each detail in the message. Then, when you reply to that message with "update #1" or "forget #2", Sandy knows which message you're replying to and therefor which detail you want to update.

It's no different with lists. The expectation is that you'll reply to a message from Sandy containing the list in question and use the number assigned to it in that message to update it. Details that Sandy tracks do not have unique names or even numbers, just numbers specific to an individual message from Sandy.

I recognize that this is probably not quite the answer you were looking for, but it's fundamental to how Sandy works: You correspond with her via email (or Jott or Twitter). That might be an easier way to think of her than as a database of arbitrary factoids on a Web site.

HTH,

David

Theory, an employee of I want Sandy, replied on December 17, 2007 21:56 to the idea "keeping lists" in I want Sandy:

Hi ffunky,

Have you read this?

http://iwantsandy.com/help/lists

Let us know if that offers what you were looking for.

Best,

David

Theory started following the idea "keeping lists" in I want Sandy.

Theory, an employee of I want Sandy, replied on December 17, 2007 19:41 to the discussion "I think I judged too quickly" in I want Sandy:

Thanks Forge42, that means a lot to us.

Keep those bug reports and suggestions coming, we really appreciate them!

Best,

David

Theory started following the discussion "I think I judged too quickly" in I want Sandy.

Theory, an employee of I want Sandy, replied on December 16, 2007 19:12 to the idea "a silly little fix for a silly little problem (upper and lowercase shortcuts)" in I want Sandy:

Oops, in one place, it turns out, you were absolutely right: Sandy expected "r" rather than "r" or "R". I've just straightened her out, and now your example no longer schedules an event.

Thanks for posting that so promptly. You've helped us to make Sandy better at her job!

Best,

David

Theory, an employee of I want Sandy, replied on December 16, 2007 18:20 to the problem "i get a message on my cell phone sms, but there seems to be no code to enter?" in I want Sandy:

Hi indigobabs,

What *is* the message you get?

Best,

David

Theory, an employee of I want Sandy, replied on December 16, 2007 18:19 to the idea "a silly little fix for a silly little problem (upper and lowercase shortcuts)" in I want Sandy:

Hi Forge42,

I believe that either case already works. I send capital R from my iPhone all the time, and nearly always use lowercase r from email. If you're finding that Sandy does not recognize "R" for some reason, let me know and I'll help her figure it out.

Best,

David

Theory started following the idea "a silly little fix for a silly little problem (upper and lowercase shortcuts)" in I want Sandy.

Theory started following the problem "i get a message on my cell phone sms, but there seems to be no code to enter?" in I want Sandy.