livlab's dashboard

livlab asked a question in Get Satisfaction on September 14, 2007 13:44:

What's the difference between Company and Organization?

when entering info about a company, what distinction is Satisfaction trying to make with the choices between Company and Organization?

(might be good to have that distinction obvious on that screen)

livlab replied on September 14, 2007 13:32 to the discussion "Admin How To: Adding and editing Company Details" in Get Satisfaction:

Perhaps it will encourage companies to take responsibility for their section (if people start writing whatever they want about that company) hehe :)

livlab started a conversation in LG on September 13, 2007 23:26:

Adaptable controls are fantastic!

I just bought and installed this dryer stacking it on top of a front-loading washer and having the ability to move the controls to the bottom so I can reach them easily is just fantastic. I'm short and this option is what made me decide for this against all other dryers our there.

livlab replied on September 13, 2007 23:12 to the discussion "Admin How To: Adding and editing Company Details" in Get Satisfaction:

How about editing details for an unclaimed company?

livlab reported a problem in Get Satisfaction on September 13, 2007 22:45:

Bug: CSS malfunction while adding URL for new company

Minor thing, but Cancel button is riding the entry field.

Pictures speak louder than words:

http://www.flickr.com/photos/livlab/1...

livlab replied on September 13, 2007 22:40 to the problem "Adding product no worky work" in Get Satisfaction:

This is what is happening when I try to add a product:

http://www.flickr.com/photos/livlab/1...

livlab reported a problem in Get Satisfaction on September 13, 2007 22:15:

Apostrophe encoding/display funky on companies page

Under the entry field, it says "If the company is n't here yet, you'll have a chance to add it." instead of "If the company isn't here yet, you'll have a chance to add it."

Here: http://getsatisfaction.com/companies

On Firefox, Win XP, PC

livlab shared an idea in Get Satisfaction on September 13, 2007 22:03:

Confirmation messages at the top of the page are invisible

I have been playing with Get Satisfaction all day and at one point I realized that confirmation and error messages appear at the top of the page (using an orange page-wide closable method).

It seemed invisible to me (I thought it was an ad). I figured it was just a learning curve. A few hours go by and I see it again and have the same a-ha moment.

Deja vu; I remember that I thought I learned it but really I had not. Make it look less like an ad!

Truth is, an in-context confirmation may be a better call.

livlab started a conversation in Twitter on September 13, 2007 21:57:

What is the point of "get"?

I was typing a message today that said "Get Satisfaction is stealing my daily Twittering time". what happened after i submitted, instead of posting it, it retrieved the last message from user "satisfaction".

Apart from all the amazing meta observations we could make here, this was confusing because I had no idea "get" was a command. This means I can't start a sentence with that word. Seems weird to me.

livlab replied on September 13, 2007 21:34 to the problem "Avatar selection trumps uploading" in Get Satisfaction:

Woo hoo! you guys are rocking

livlab reported a problem in Get Satisfaction on September 13, 2007 21:28:

Bug: "how I'm feeling" covering entry field

When I started to responded to a topic, I clicked on the entry field and the "how does this make you feel?" widget moved up the page when I started typing and covered the entry field (so I could not see what I was typing).

I'm on Firefox on Win XP on a PC.

Here's a screenshot:
http://www.flickr.com/photos/livlab/1...

Note: this only happened on a page where there was a thread - http://getsatisfaction.com/satisfacti...

livlab replied on September 13, 2007 21:20 to the question "I would love to see a way of adding companies to a list of my favorite companies" in Get Satisfaction:

I jut experienced the power of Get Satisfaction - I had been playing round the site trying to figure out how to follow a company or products. And voila, here's the answer - you can't, but knowing the answer seems as satisfying (ha!) as being able to do what I wanted.

Kudos! I'm loving this.

livlab started following the question "I would love to see a way of adding companies to a list of my favorite companies" in Get Satisfaction.

livlab reported a problem in Get Satisfaction on September 13, 2007 12:30:

Avatar selection trumps uploading

When you register, if you choose an avatar from the existing options than change your mind and decide to upload one, the system ignores you chose to upload one and goes with the avatar you originally selected.

livlab started following the problem "There is a bug in the relative time shown for a topic in the topic list for a company" in Get Satisfaction.

livlab started following the discussion "Admin How To: Adding and editing Company Details" in Get Satisfaction.

livlab started following the problem "Adding product no worky work" in Get Satisfaction.