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davidkline replied on January 14, 2008 20:35 to the problem "The Panasonic knowledge base has no record that my product exists!" in Panasonic:
Amy Muller replied on October 17, 2007 22:50 to the problem "The Panasonic knowledge base has no record that my product exists!" in Panasonic:
Hey nfconnolly -- I wonder if Thor's issue was because he tried searching with the dash in the name? Hmmmm....
So I noticed you're answering questions here and that you work for Panasonic. Thank you! Are you interested in claiming the Panasonic Satisfaction site and being an Official Rep? Here's more info on why you should and here's info on how to do it.
nfconnolly replied on October 16, 2007 15:25 to the problem "I have the PV-GS300 Digital Camcorder and I now get the following error. "Dew Detect"!!! What can I do?" in Panasonic:
Hi:
Here are the instructions from the manual:
"Dew Detect/Eject Tape
Condensation has occured. Take out the cassette and wait for a while. It takes some time until the cassette holder opens, but this is not a malfunction."
On page 72 of the manual it gives more detailed instructions. Go to panasonic.com, put pvgs300 in the search engine. When you get to the pvgs300 page, click on the "get support" tab. A downloadable pdf of the instruction manual is there.
Hope this helps.
nfconnolly replied on October 16, 2007 15:16 to the problem "The Panasonic knowledge base has no record that my product exists!" in Panasonic:
I happen to work for Panasonic, so was concerned when I saw this. I just went to the website (panasonic.com) and plugged in dvds53 into the search engine. It took me directly to the product page with downloadable operating instructions, etc. Not sure what happened when you tried it. I also see your question about the stuck drawer in the FAQ section on DVD players.
nfconnolly started following the problem "I have the PV-GS300 Digital Camcorder and I now get the following error. "Dew Detect"!!! What can I do?" in Panasonic.
nfconnolly started following the problem "The Panasonic knowledge base has no record that my product exists!" in Panasonic.
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