Christopher Clay's dashboard

Christopher Clay replied on November 17, 2009 18:25 to the problem "Saturnpolly's post is personal harassment and a murder threat to my child !" in Soup:

Hello,

We appreciate your concern. However, I can't find anything offensive at the link you provided. Am I just missing the context or was something changed?

Either way: We can't and will not censor the content of our members.
Ideally, we would find technical solutions to help mitigate issues like this. I see that you've already set your Soup to friends-only, which seems like a good decision. You can also add the user who made the reaction to your ignored users list by hovering over his avatar icon and clicking the appropriate checkbox.
In the future, we should definitely also offer a way of permanently removing (hiding) reactions you don't like showing up: I'll put that on the todo list.

As I mentioned, I believe I'm not seeing the specific content you're complaining about, and it might very well have been offensive and I really do appreciate your concerns -- but with all due respect I'd ask you to consider the possibility that you might be overreacting here, as it seems highly unlikely to me that someone actually intended to threaten the life of your child.

In any case, please do keep us updated on any further developments, and I'll do my best to try and answer any questions you may have.

Christopher Clay replied on September 26, 2009 00:41 to the problem "can't e-mail pictures anymore, they don't show up..." in Soup:

I believe this was fixed the other day. Are you still having problems?

A comment on the question "Lost admin status in group accidentally" in Soup:

What's your Soup username? – Christopher Clay, on September 26, 2009 00:39

A comment on the question "Lost admin status in group accidentally" in Soup:

What's your Soup username? Sorry, I completely missed this message. – Christopher Clay, on September 26, 2009 00:39

Christopher Clay replied on September 25, 2009 23:16 to the problem "Flickr (Atom) automatic import isn't working." in Soup:

Hi Michael, sorry for the late reply.

I just investigated this: The photos were being caught by our filter that's supposed to prevent importing copyrighted photos from group or tag search imports. From those feeds, we only import Creative Commons-licensed items.

In your case, you're importing photos by once specific account that are tagged in a certain way though: We should allow that.

I'll fix this and get back to you when it's online!

Christopher Clay replied on August 11, 2009 17:33 to the problem "Something is wrong with Blip.fm" in Soup:

Just to update this: We fixed the issue and updated the previously broken imports.

Christopher Clay replied on August 05, 2009 21:12 to the problem "Something is wrong with Blip.fm" in Soup:

Thanks for alerting us of this!

Apparently, blip.fm changed their URL structure. I just made an update in the code, it's going to be online in 1-2 days -- I'll let you know here.

I'm currently investigating whether we can retroactively fix the broken imports.

Christopher Clay replied on August 05, 2009 20:58 to the question "I can't import my Stumbleupon favotites" in Soup:

Thanks! They changed something on their end, I've updated the code -- it will be online in a day or two. I'll let you know!

A comment on the question "Copyright/licensing of soup.io-posts" in Soup:

Can you please send an email to team@soup.io about this from a @startups.in address? We will gladly remove your content if we have confirmation that the requester is the copyright owner. – Christopher Clay, on August 05, 2009 18:49

Christopher Clay replied on August 05, 2009 18:44 to the problem "A soup.io user is stealing my blog!" in Soup:

Hi Vanessa,

I've removed the import and all of its posts.

This is an account by a known spammer -- we had marked it this way, which means his posts don't show up on our "everyone" stream and the account was marked as not to be indexed by search engines. So overall, the damage from him importing your content should have been minimal.

For the future: You can contact us at team@soup.io or @soup_io on Twitter.

Thanks,
Christopher

Christopher Clay marked one of reinze's replies in Soup as useful. reinze replied to the problem "Group Ownership Issue - Unable to delete group".

Christopher Clay replied on August 05, 2009 18:31 to the question "Unsave soup please ACT! > http://sexaction.soup.io/" in Soup:

Thanks, we've marked this Soup as NSFW (meaning it won't show up on the /everyone page anymore)

Christopher Clay replied on July 22, 2009 19:39 to the problem "Dudes, no animated GIFs?" in Soup:

This is fixed now, right? Just updating statuses.

Christopher Clay replied on July 22, 2009 19:38 to the problem "Login/Sign in on every page!" in Soup:

This was implemented a while back (Key icon in the botto left corner)

And the issue hawaii was referring to (accidentally posting to a temporary account) will be solved in a much nicer way next week as well.

Christopher Clay set one of Lukas Fittl's replies as an official response to "soup.io - business model" in Soup

Christopher Clay set one of Christopher Clay's replies as an official response to "No Search / Keyword Input?" in Soup

Christopher Clay set one of Christopher Clay's replies as an official response to "The Description of my current Style - http://199s.soup.io/" in Soup

Christopher Clay replied on July 22, 2009 19:35 to the question "The Description of my current Style - http://199s.soup.io/" in Soup:

You can do this with custom CSS:


#descriptioncontainer {
background-color: #fff;
padding: 10px;
}


would be a start. Let us know if you come up with something better!

Christopher Clay set one of Christopher Clay's replies as an official response to "Great: now I lost my admin status!" in Soup

Christopher Clay replied on July 22, 2009 19:32 to the idea "Blip.pl support" in Soup:

Okay! Not hard to do, this will be in the next update... likely early next week.