Andre Charland's dashboard

A comment on the question "what's your business model?" in Get Satisfaction:

you mean the first round of ideas wasn't enough? :) it's almost all still totally true! we're planning to launch our first round of company tools in the coming month, and our first sponsorship of the site in the same time frame as well.

took a little while to get rolling on the paid services because we were still rolling out changes to the consumer-facing side of the site, but we switching over full speed to company "gardening tools" several months back and are pretty excited to show them off to the world. – Lane Becker, on September 08, 2008 17:03

A comment on the question "what's your business model?" in Get Satisfaction:

Hi Lane, I read your of-the-moment answer dated January 2008, have you come up with new ideas since then? And what about the idea 5) can you tell us more about it now?? – jacques, on September 02, 2008 09:27

A comment on the question "what's your business model?" in Get Satisfaction:

hi, andre. sorry i missed this the first time around -- i can't say for sure what high volume usage means, but our thinking around the office is that we should charge one price for a 2 person company, and another price for a 20,000 person one, based on activity. API metering will be aimed more towards the 20k company than the 2 person one. what size is your company, and how much use do you think it will get? that might help me answer your question. – Lane Becker, on June 05, 2008 19:54

andrecharland marked one of nep's replies in nitobi as useful. nep replied to the question "Looking Nitobi Support?".

nep replied on May 29, 2008 22:01 to the question "Looking Nitobi Support?" in nitobi:

I got a reply and a bug hot fix today on the forum to my most pressing issue. Thanks, guys.

nep replied on May 29, 2008 09:15 to the question "Looking Nitobi Support?" in nitobi:

Andre,

No, my issues have not been resolved.

I have no objection to using support forums instead of getting email replies, but I have two big problems with the current system:

1) No one replies on the forums. I have two posts there that have had no replies.

2) If you offer a support email address, but you'd rather I post on the forums, you ought to auto-reply that's the preferred method; as it is, my emails to support@nitobi.com also go unanswered.

TTFN
Travis

A comment on the question "what's your business model?" in Get Satisfaction:

I love your 1b idea, it's like, they don't wanna help you so we'll show ads. But as soon as they sign up, ads go away! It also highlights that the company is definitely not present, because would a company really wanna have ads that could potentially feature their competitors? (On that note, ad idea: "Jaiku is not participating officially, but their competitor Twitter cares about their users and does." – Thomas, on May 29, 2008 09:12

andrecharland replied on May 29, 2008 08:44 to the question "what's your business model?" in Get Satisfaction:

Hi Lane,

If we're planning to use the API to integrate with our site would it be possible to get some sense of what the charges may be and what high volume usage means?

andrecharland replied on May 29, 2008 08:07 to the question "Looking Nitobi Support?" in nitobi:

Hey @nep. Have you had your issues resolved? best place for free/community support is http://forums.nitobi.com if you need some premium support email support@nitobi.com or call +1-604-685-9287.

Thanks!

Andre.

andrecharland asked a question in nitobi on May 29, 2008 08:07:

Looking Nitobi Support?

@brianleroux Yeah OK I'm flashing the Nitobi support bat signal here -- IM me aim:nepsmith or some such, please!