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Cameron Walters started following the problem "password reset doesn't work" in Get Satisfaction.
Scott Fleckenstein replied on June 09, 2008 16:13 to the problem "password reset doesn't work" in Get Satisfaction:
Shebanator, could you forward me one of the reset password emails you received?
scott@getsatisfaction.com
A comment on the problem "password reset doesn't work" in Get Satisfaction:
Shebanator: I'm working on this and hope to have someone to help you soon. Thanks for your patience. – Eric Suesz, on June 09, 2008 16:00
A comment on the problem "password reset doesn't work" in Get Satisfaction:
Hi Shebanator, What's the user name on your work account? – Amy Muller, on June 09, 2008 14:50
A comment on the problem "password reset doesn't work" in Get Satisfaction:
That doesn't sound right at all. We'll take a look a look and get back to you ASAP. – Eric Suesz, on June 08, 2008 17:27
Shebanator replied on June 08, 2008 15:36 to the problem "password reset doesn't work" in Get Satisfaction:
Shebanator replied on June 08, 2008 15:34 to the problem "password reset doesn't work" in Get Satisfaction:
Benjamin Stover started following the idea "This could really work as a customer feedback system if..." in Get Satisfaction.
Benjamin Stover started following the idea "This could really work as a customer feedback system if..." in Get Satisfaction.
texas_mlg started following the problem "password reset doesn't work" in Get Satisfaction.
texas_mlg started following the problem "password reset doesn't work" in Get Satisfaction.
texas_mlg started following the problem "password reset doesn't work" in Get Satisfaction.
drabsv started following the idea "This could really work as a customer feedback system if..." in Get Satisfaction.
drabsv started following the idea "This could really work as a customer feedback system if..." in Get Satisfaction.
drabsv started following the idea "This could really work as a customer feedback system if..." in Get Satisfaction.
SRINI replied on August 31, 2007 06:24 to the problem "password reset doesn't work" in Get Satisfaction:
Scott, right now it works! So may be the bug is fixed.
I saw your mail only this morning (Hyderabad, India) and realized that you had responded just a few minutes after I hit the sack last night!
Just as I got here by clicking on the topic hyperlink in the mail (and then entered my login info to get to this reply box,) I had done the same last night too.
I did rest the password. But used the same password as the old one.
I wear thick glasses, have lots of gray hair, and am definitely absent minded - but I am not a professor! :)
I forgot what exactly I did.Hence sorry I can't supply the details to your specific questions:
"Did you make a one-time post using only your email first, and then enable the full account?
Did the email you received have the subject "Upgrade your Satisfaction profile" or was it "Welcome to Satisfaction"?"
But it is most likely I did last night what I did now - click on the hyperlink in the mail to get
here.
"I may be reading into this wrong, but it seems like maybe you are confusing your slideshare.net account with your account on getsatisfaction.com."
You aren't reading anything wrong. Day before y'day I was attempting to post a suggestion to slideshare on their site. I recd an advice to go here and post it. (That is how I came to know about your site and services!) Complying, I was asked by your site to sign in or sign up. Then signed up by creating an account here. My login details for Slideshare and Satisfaction could have been similar even though not the same.
I hope this helps. Or have I confused you. Sorry if I have done that!
All the same thanks for your prompt attention. I appreciate yourconcern to get every bug fixed and and let us getsatisfaction! ;-)
Scott, an employee of Get Satisfaction, replied on August 30, 2007 22:08 to the problem "I thought adding a company would add it... what happens next after I make the request?":
Amy Muller, an employee of Get Satisfaction, replied on August 30, 2007 21:32 to the problem "I thought adding a company would add it... what happens next after I make the request?":
Ted Grubb, an employee of Get Satisfaction, replied on August 30, 2007 21:25 to the problem "I thought adding a company would add it... what happens next after I make the request?":
Scott, an employee of Get Satisfaction, replied on August 30, 2007 20:23 to the problem "password reset doesn't work":
I'm confused, you never actually reset your password to something different?
Did you make a one-time post using only your email first, and then enable the full account?
Did the email you received have the subject "Upgrade your Satisfaction profile" or was it "Welcome to Satisfaction"?
I may be reading into this wrong, but it seems like maybe you are confusing your slideshare.net account with your account on getsatisfaction.com. We don't actually share any user information, and your user account on this website is completely separate from any accounts you have at slideshare.
I'm missing something here, can you (or anyone) help elucidate so that we can get you some Satisfaction(tm) :)
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