neilberkman's dashboard

neilberkman replied on September 01, 2009 17:50 to the problem "unable to comment to flickr in my group room" in photophlow:

This was a bug on Flickr's part. Looks like it's fixed now:

http://www.flickr.com/groups/api/disc...

It was just coincidence that it worked from the photophlow room and not from yours. Give it another try

neilberkman replied on July 10, 2009 07:18 to the question "SoundManager 2 doesn't load in Google Chrome." in Schillmania!:

I'm seeing the same problem with 2.0.172.33... Have you had a chance to look into this?

neilberkman replied on June 09, 2009 04:30 to the problem "Can not see my own photos" in photophlow:

This might help:
http://www.photophlow.com/help#Search...

neilberkman replied on April 29, 2009 23:10 to the problem "people not able to get into rooms. just never loads..." in photophlow:

Hi Lynette - The fact that you appear to be logged in doesn't have any effect on being able to re-enter the room, so there's nothing we can do on our end.

Here are a few questions that might help use figure out the proble:
Do you have either the Flashblock or Noscript Firefox extensions installed? Are you on dialup? Where are you located? Can you try another browser (IE if you're on Windows, Safari if you're on Mac) and let us know if it helps?

Feel free to flickrmail me directly (Flickr user: neilberkman).

neilberkman replied on February 25, 2009 22:51 to the problem "people not able to get into rooms. just never loads..." in photophlow:

Matt - this topic is a year old but it refers to a general symptom that could have different causes. A number of people are using photophlow at the moment but Flickr's API servers are having sporadic problems and this seems to be affecting you. There's nothing we can do about this, so please try again in a little while. Thanks.

neilberkman replied on February 02, 2009 00:43 to the problem "How to unban an Administrator" in photophlow:

I haven't. I will let you know when I have.

neilberkman replied on January 27, 2009 18:34 to the question "public exif data not showing on phph" in photophlow:

Hmmm - looks like Flickr made some changes on their end that may have cleared up this problem (although I haven't verified it myself)...

http://tech.groups.yahoo.com/group/yw...

neilberkman replied on January 26, 2009 09:50 to the problem "How to unban an Administrator" in photophlow:

Glad you're enjoying it. I'll let you know when the problem is resolved.

neilberkman replied on January 26, 2009 09:42 to the problem "How to unban an Administrator" in photophlow:

Hopefully within a few days. Sorry for the inconvenience, however keep in mind that Photophlow is a free service. You might consider using a different room.

neilberkman replied on January 26, 2009 09:34 to the problem "How to unban an Administrator" in photophlow:

You can't.

neilberkman replied on January 24, 2009 19:57 to the problem "How to unban an Administrator" in photophlow:

OK, there's a sporadic bug that occurs with banning users. Unfortunately I'm not sure what the cause is, and this will require some manual database cleanup. It may take some time to do this.

neilberkman replied on January 24, 2009 19:40 to the problem "How to unban an Administrator" in photophlow:

Are you sure this person is actually banned?

neilberkman replied on January 08, 2009 05:11 to the question "how do i set up bots in my aim chat room so i can kick and ban people" in photophlow:

Are you sure you're asking about photophlow? We don't have "aim chat rooms" and we don't support bots.

neilberkman replied on December 05, 2008 15:08 to the problem "Problem entering a room on using IceWeasel on Linux" in photophlow:

D0bb0 - we're not looking to support a limited set of browsers - that would be quite silly :-) However we have limited resources and supporting IceWeasel, or any of a multitude of little-used browsers, is not a priority for us. Thanks for your interest in photophlow.

neilberkman replied on November 12, 2008 22:11 to the problem "I don't receive an MSN buddy request" in photophlow:

Please give this another try and let me know if it's still not working. Thanks!

neilberkman replied on October 13, 2008 04:39 to the question "Photophlow is extremely laggy!" in photophlow:

What's your Flickr username? I'll take a look at our logs and see if I can figure anything out.

neilberkman replied on October 12, 2008 14:27 to the question "Photophlow is extremely laggy!" in photophlow:

Paul - unfortunately it sounds like this is specific to your computer. If you're running any firewall software or any browser plugins like flashblock or noscript you might want to try disabling them.

Honestly the "crap" and "urge to kill" tags don't really make me want to spend a lot of time helping you. Photophlow may just not be for you.

neilberkman replied on September 29, 2008 20:06 to the problem "Unable to search or talk." in photophlow:

Not sure what's going on, but I just restarted photophlow. Can you give it another try and see if it's any better for you now?

neilberkman replied on September 26, 2008 17:10 to the question "public exif data not showing on phph" in photophlow:

Actually if I had to guess I'd say it's your copyright notice. When I look at it on Flickr I see a "question mark in a black diamond", which means that it's an invalid Unicode character. You can see this here:

http://skitch.com/neilberkman/abps/fl...

I noticed that in other photos where you don't have this copyright notice, there's no problem displaying the exif in photophlow. So you might try changing your copyright notice.

More info here:
http://en.wikipedia.org/wiki/Replacem...

neilberkman replied on September 26, 2008 17:04 to the question "public exif data not showing on phph" in photophlow:

OK, I looked through our log files and it looks like for some reason we're not able to parse the data that's coming back from Flickr for some photos. This looks like a bug on our end. We'll take a look at it. Thanks for letting us know about this.