Cupcake 16021's dashboard

Sorry to hear about your strap, that sounds crazy! If you don't want to part with your bag, you can go to a tailor and have it repaired, but your bag is covered under our warranty, so as long as you can part from it for 1-2 weeks, all you have to do is follow the warranty instructions linked below to get a brand new bag.

http://www.timbuk2.com/tb2/cms/warran...