alicia's dashboard

I'd appreciate just having a little space for a general message ("I'm not approving friend requests from people I don't know" for example) that would be visible to everyone.

It would also be nice to be able to include a quick note on a friend request (e.g., "Hi, we met Saturday at Amy's party").

I've always liked the way dodgeball let me add locations, and it seems like requiring a specific address would eliminate the problem with dupes. How about it?

I think Marc's got an excellent point, I'd like to see some discussion around handling growing pains too. For example, how other organizations maintain balance between the objective (number crunching) and the subjective (relationship building). We've all had those awful "take a number" experiences from big companies but Flickr might be erring on the subjective side, if I had to wait over a week I'd be irritated even if it was a great response.

This one may be a little out there, but I think a discussion around 'internet fame' and how it impacts customer service would be interesting too. Not in the sense of driving traffic, but in the way that people you recognize are easy to confuse with people you know. Going back to Flickr as an example, if Heather Champ sends a message to someone on a forum it's going to be received differently than if someone they've never heard of does. Do customer service people need to be a little bit famous? Is it in the company's best interests to boost their rep, knowing they could take it with them? Could it invade the employee's privacy? Is it practical at a larger scale? Is institutionalizing personality cynical and wrong or refreshing and open? I don't know the answers but I would love to hear some smart people bash this topic around.

I like it, but still wishing I could think of the best way to express skepticism.

if it's as hard as getting into Satisfaction you are stone out of luck. Zing!