Peike's dashboard

Peike replied on December 15, 2009 14:31 to the question "when do you release mobile app for android?" in Dopplr:

Hi there,

Thanks for your message. We're still planning out our next steps in mobile and we don't have a date for an Android app yet.

Best,
Peike
the Dopplr team

Peike replied on December 15, 2009 14:26 to the question "Trips not linked resulting in impossible reroutes..." in Dopplr:

Hi David,

Thanks for your message. We'll have a look at your data, and try to figure out what's going on.

Best,
Peike
the Dopplr team

Peike replied on December 11, 2009 14:27 to the problem "It will not upload my Outlook contacts file (csv)" in Dopplr:

Hi Paul,

Thanks for your message. We can't see any major changes in our code, so it should be working. This is why we'd like to see a copy of the file you were trying to upload, so could you please send it to feedback@dopplr.com? We understand this is a bit privacy-sensitive, so of course we will destroy all copies after testing. Thank you for your help on this.

Best,
Peike
the Dopplr Team

Peike replied on December 01, 2009 13:45 to the question "Trying to buy the Dopplr Travel SIM from your shop" in Dopplr:

Hi Tom,

Thanks for your message, and apologies for not getting back to you earlier. Sorry to hear you've had troubles using Dopplr. We're trying to figure out what's going on, as it seems to us that the process is working fine. Could you please contact feedback@dopplr.com with some more details about what happened when you tried to purchase the SIM card (any error messages or how far did you get)? We appreciate your help on this.

Best,
Peike
the Dopplr team

Peike replied on November 30, 2009 12:38 to the idea "can't edit notes?" in Dopplr:

Hi Brian,

Thanks for your message. You can edit (and delete) your own notes on the page of the trip the note is associated with. The edit link is in the "Notes on this trip" section, under the map, on the left side of the trip page.

Best,
Peike
the Dopplr Team

Peike replied on November 30, 2009 11:41 to the problem "system claims it can't find the town matching the name it provides from a postal code lookup." in Dopplr:

Hi Nater,

Thanks for your message, and apologies for not getting back to you earlier. This is a known issue with the add trip form, and we're working on a solution. If this ever happens again, you can search for the city through the search bar and add the trip directly from the city page (http://www.dopplr.com/place/us/vt/bra...). We're sorry for the inconvenience.

Best,
Peike
the Dopplr team

Peike replied on November 30, 2009 11:31 to the problem "Dopplr frequently reporting changed events in 1970" in Dopplr:

Hi BijanK,

Apologies for not getting back to you earlier. We've checked in a fix for this a while ago, and the last item of this kind we saw in your journal was in August. The fix should prevent these from happening, and it looks to us that it's working fine. You do have a recorded trip to Tbilisi in January 1970 on your account, so it might be worth deleting it to see if that helps.

Best,
Peike
the Dopplr team

Peike replied on November 30, 2009 11:26 to the problem "Dopplr randomly misinterpreting locations" in Dopplr:

Hi BijanK,

Thanks for your message, and apologies for not getting back to you earlier. We didn't find any trips on your account to this location. We can only guess that this is a geolocation problem, as Neues Vorwerk is quite close to Berlin. It might also have something to do with adding trips to your home town, but as I said, we couldn't find anything special that might cause it, so these are only guesses. Sorry I couldn't be of more help this time.

Best,
Peike
the Dopplr team

Peike replied on November 16, 2009 08:29 to the question "Dopplr to Tripit sync ?" in Dopplr:

Hi Mark,

Thanks for your message. On Your account page (http://www.dopplr.com/account) Dopplr offers you many ways of getting your data out of our system. The one you might need is the Atom feed of all your trips (past and future). What to do with it afterwards is all up to you.

Best,
Peike
the Dopplr team

Peike replied on October 26, 2009 10:44 to the question "What HTML is allowed in Dopplr Tips?" in Dopplr:

Hi there,

Thanks for your message. The text fields for the Tips on POI pages allow a variety of markup including formatting tags, links, and lists. Images and tables are not allowed, links are limited to FTP, HTTP, HTTPS, and mailto protocols.

Here's also an exact list of allowed tags:
'a', 'b', 'blockquote', 'br', 'cite', 'code', 'dd', 'dl', 'dt', 'em', 'i', 'li', 'ol', 'p', 'pre', 'q', 'small', 'strike', 'strong', 'sub', 'sup', 'u', 'ul'.

You can add images to the pages using the Flickr integration.

Hope this helps!

Best,
Peike
the Dopplr team

Peike replied on October 22, 2009 13:31 to the idea "Invite friends via iPhone Dopplr app" in Dopplr:

Hi there,

Thanks for your message. I've shared your idea with the rest of the team for future consideration.

Best,
Peike
the Dopplr team

Peike replied on October 22, 2009 13:26 to the question "everyday trip" in Dopplr:

Hi Thibault,

Thanks for your message. Currently there is no "special" way of adding daily trips, you'll need to add them all as individual trips. I've shared your idea with the rest of the team for future consideration.

Best,
Peike
the Dopplr team

Peike replied on October 22, 2009 13:15 to the question "Bug: changing order of cities on a trip" in Dopplr:

Hi there,

Unfortunately there have been a couple of setbacks regarding the development of this feature, and I can't give you a specific timeline of when this would be available. We're sorry for any inconveniences this causes.

Best,
Peike
the Dopplr team

Peike replied on October 22, 2009 13:09 to the question "Map fix for Wailea - It's on Maui, not Wailea Road on the Big Island" in Dopplr:

Hi Roxanne,

Thanks for your message. I've now reported this to our developers, and we'll see what we can do about it.

Best,
Peike
the Dopplr team

Peike set one of Peike's replies as an official response to "add new cities" in Dopplr

Peike replied on October 16, 2009 07:54 to the question "add new cities" in Dopplr:

Hi there,

Thanks for your message. You can add trips in the past the same way you add them to the future, using the add trip form. Select the city and the dates (the years do go back further than it shows the first time, you'll need to first select the oldest year, then the selection reloads itself), and you're set.

Unfortunately you can't change your home city in the past, so all your past trips will be shown starting from your current home city. We're sorry for this inconvenience.

Best,
Peike
the Dopplr team

Peike replied on October 02, 2009 13:19 to the question "I planned a trip but it's showing the wrong origin city" in Dopplr:

Hi there,

Thanks for your message. This happens because of two things: 1) changing your home city doesn't create a trip from your previous home city to the new one and 2) the city you start your next trip is the one where you returned to from the previous trip.

Currently there isn't a way to fix this situation after you've already changed your home city, but we've been working on desings to get this fixed. For future reference, when you're planning on changing your home city, you can add a trip to the new city (around your moving days), and while this trip's still ongoing, change your home city. This should return you to the new city, and this way your next trip should start from the new home city instead of the old one.

Sorry I couldn't be of more help this time.

Best,
Peike
the Dopplr Team

Peike replied on September 18, 2009 12:20 to the question "Is it possible via the API to specify what mode of transport a trip will use?" in Dopplr:

Hi there,

Unfortunately we've had to postpone the launch of the new API. We hope we can solve the remaining issues soon, so keep an eye on our blog.

Best,
Peike
the Dopplr team

Peike replied on September 18, 2009 11:47 to the problem "Editing/updating contact information in the Social Atlas (e.g. restaurants)" in Dopplr:

Hi Damon,

Thanks for your message. You can edit the info on a place if you've created it, otherwise the way is to let us know about the case via the feedback form or direct email (feedback@dopplr.com).

Best,
Peike
the Dopplr team

Peike set one of Peike's replies as an official response to "Why dooplr-carbon won't let me go home?" in Dopplr