Aron's dashboard

Aron replied on November 24, 2009 09:34 to the question "[Emberapp] How long do I have to wait for my account to be upgraded?" in Realmac Software:

Hi Mathew,

Glad to hear your Pro account has been activated, it can sometimes take a little time for the purchase to be processed.

As for LittleSnapper upgrades, currently they will be issued via Ember so as long as you have a valid licence it should be no trouble.

Cheers,

Aron

Aron replied on January 06, 2009 16:44 to the question "RV and google sites" in Realmac Software:

Hi there,

As far as I'm aware Google sites is a self contained service so unfortunately there is no way for RapidWeaver to publish to it.

RapidWeaver requires either a hosted web server (eg http://www.macdock.com or http://www.littleoak.net) or a mobileMe account in order to be able to publish the site.

If there's anything else I can help with please let me know.

Cheers,

Aron

Aron replied on August 15, 2008 10:08 to the question "nothing shows in edit mode" in Realmac Software:

As Isaiah says the Edit mode will be an empty page until you add some content. The preview mode will then apply your content to the theme and display the webpage.

Cheers,

Aron

Aron replied on August 07, 2008 12:28 to the question "Creating rounded corners" in Realmac Software:

Hi Randy,

I'm afraid can't really offer design advice through a Technical Support site. Rounded corners are easy to implement into websites with some simple CSS and html. There's a site here with links to some useful tutorials to achieve a range of effects.

http://www.cssjuice.com/25-rounded-co...

I'm sure this can then be applied through blocks using an HTML block but once again Blocks is not a Realmac Software product so the advice I can give you is limited.

I recommend dropping a post in the HTML/CSS and Design Forum on the Realmac Software site, I'm sure someone will be able to offer some insight.

http://www.realmacsoftware.com/forums...

Cheers,

Aron

Aron replied on August 05, 2008 08:47 to the question "how information is send to me when the send button is clicked" in Realmac Software:

Hi there,

I'm afraid FormsToGo is not a Realmac Software product and we are therefore unable to offer support for it. However I know many of our users like to use the product in their RapidWeaver sites so perhaps leave a post in our HTML, CSS, and Design Help forum.

http://www.realmacsoftware.com/forums...

We have a large community of helpful users and I'm sure there will be someone there able to answer your question.

Alternatively you could try contacting the developers of FormsToGo and asking them directly, I believe their website is;

http://www.bebosoft.com/products/form...

I hope you manage to resolve this problem,

Regards,

Aron

Aron replied on July 31, 2008 20:00 to the question "Need help adding pages." in Realmac Software:

Hmm, this would require some additional javascript to get this to perform as you wish. Unfortunately we cannot provide support for theme modifications. Try a post in the HTML/Design/CSS forum, I'm sure there will be someone there willing to help.

Cheers,

Aron

Aron replied on July 31, 2008 19:50 to the question "Help with fonts, please?" in Realmac Software:

Yes it is possible but it will require some custom code. For example paste

#container {
font-family: papyrus, helvetica, arial, sans-serif;
}

Into the Custom CSS input in the page inspector. Under the header tab.

The first font the browser will try is Papyrus, if the user doesn't have it it will try Arial and so on. You can list as many fonts (separated by commas) as you like. Although its best to keep them as similar as possible.

Again the forums are a great place to get information and bits of code like this.

Cheers,

Aron

Aron replied on July 31, 2008 19:21 to the question "Need help adding pages." in Realmac Software:

This is a theme related option, different themes will display submenus differently. So turning this option on will require some manual modification.

Which theme are you using?

Cheers

Aron

Aron replied on July 31, 2008 19:18 to the question "Help with fonts, please?" in Realmac Software:

Hi Kia,

You can highlight the text and select from a list of font under Format > Websafe Fonts. We only support fonts that are known to be "Web Safe" this means they will display the same across all browsers on both Mac and Windows.

If you have more design related questions, we have a great forum over at;

http://www.realmacsoftware.com/forums...

Cheers,

Aron

Aron replied on July 31, 2008 19:11 to the problem "no serial no order number" in Realmac Software:

Hi Enko,

I'm sorry you have been kept waiting but we still have not received your email. If you could send it directly to team [at] realmacsoftware [dot] com. Please include your full name and your current email address. We will try and locate your serial.

Regards,

Aron

Aron replied on July 31, 2008 19:02 to the question "Pictures/Movies?Graphics don't show up when I publish?" in Realmac Software:

I would like to try the first option of bringing the into rw directly but when I open the media inspector it just says empty selection/highlight image. I cant drag anything into that window itself so do you know how to "highlight" an image to rename, etc.

To add an image to a styled text page simply drag the image from the Finder/Desktop and drop it into a styled text area. To edit the image in the media inspector simply double click on the image to open the media inspector. To edit further images just click on them to select them.

Also I am familiar with the page inspector and header tab but I dont see anything about "assets"? Where is this folder located?

Assets can be found in the Header tab of the Page Inspector, there is a row of tabs halfway down, assets is the last of these.



Hope this helps.

Cheers,

Aron

Aron replied on July 31, 2008 18:54 to the question "Need help adding pages." in Realmac Software:

Hi there,

To add a sub page simply create a new page then drag and drop in onto another existing page. It's the same as manipulating folders in the Finder.

I hope this helps.

Cheers,

Aron

Aron replied on July 31, 2008 10:16 to the question "Random symbols..." in Realmac Software:

Hi there,
On www.sentinelmedical.co.uk you have the breadcrumb turned on but no page title. To turn the breadcrumb off, go to the site setup and uncheck "show breadcrumb trail".

The second site is a little more complicated have you modified the theme's files at all? The themes stylesheets are not displaying, if you go to File > "Clear Publishing Cache" then republish the site this should upload the stylesheets.

Please let me know how you get on.

Cheers,

Aron

Aron replied on July 24, 2008 08:26 to the question "Can't upload to the website after I started 4.0." in Realmac Software:

Hi Tommy,

Does RapidWeaver display any error messages after you click the publish button?

Apologies for the delayed response, it appears Get Satisfaction only notifies us of the original post and not follow ups.

Regards,

Aron

Aron replied on July 24, 2008 08:22 to the discussion "Snippets" in Realmac Software:

Hi there,

To install a snippet into RapidWeaver, download the file to your desktop, unzip it if necessary, then double click the rwsnippet file.

You will then see a brief notification that the snippet has been installed. You may need to restart RapidWeaver to view the changes.

Cheers,

Aron

Aron replied on July 06, 2008 13:34 to the problem "Why doesn't the opacity slider work on the header title and slogan text?" in Realmac Software:

The opacity setting you are referring to is a built in feature of the Apple Colour Picker which RapidWeaver uses to manage the colour choices. Not all browsers support the CSS Opacity property so it has been disabled to ensure that the site will look the same across the browser spectrum.

Custom CSS can be used to achieve this. I've posted an example in your forum post here;

http://www.realmacsoftware.com/forums...

Hope this answers your question,

Cheers,

Aron

Aron replied on July 02, 2008 08:34 to the question "importing new themes" in Realmac Software:

Hi there.

RapidWeaver themes and plugins work in the same way as the standard Mac OSX plugins. To install just double click the theme. You may need to restart RapidWeaver for the changes to take effect.

Cheers,

Aron