Adam [founder]'s dashboard

A comment on the problem "PDF's no longer work since Sunday server upgrade." in Prezi:

Hi James,

no, all the above work for me fine - can you please tell us what browser, OS are you on, maybe the URL of your prezi in question?

If you start a new prezi, does that show the same problem?

Thank you – Adam [founder], on November 25, 2009 07:53

A comment on the update "Browse for file dialog bug using Snow Leopard and Firefox" in Prezi:

Hi Stefan,

you can open it now, it works for me
I had to remove one image from it

Sorry again for this issue,
Adam – Adam [founder], on November 24, 2009 17:59

Adam [founder] replied on November 24, 2009 17:59 to the update "Browse for file dialog bug using Snow Leopard and Firefox" in Prezi:

Hi Stefan,

you can open it now, it works for me
I had to remove one image from it

Sorry again for this issue,
Adam

A comment on the update "Browse for file dialog bug using Snow Leopard and Firefox" in Prezi:

can you please close it for 10 minutes... – Adam [founder], on November 24, 2009 17:48

A comment on the update "Browse for file dialog bug using Snow Leopard and Firefox" in Prezi:

Hi Katyl,

can up upload the prezis from Prezi Desktop to our Prezi.com account by logging in from the desktop, and dragging the prezis to the right.

Let me know if this helped – Adam [founder], on November 24, 2009 17:31

A comment on the update "Browse for file dialog bug using Snow Leopard and Firefox" in Prezi:

Hi Stefan,

can you please use another browser until this bug is solved?

if that doesn't solve the issue above - can you share the URL of your prezi please? – Adam [founder], on November 24, 2009 17:30

A comment on the question "Can't delete strange elements!!!" in Prezi:

looking into it... – Adam [founder], on November 23, 2009 12:40

A comment on the question "Can't delete strange elements!!!" in Prezi:

thanks...

don't understand the request sorry – Adam [founder], on November 23, 2009 10:10

Adam [founder] replied on November 23, 2009 09:56 to the question "Can't delete strange elements!!!" in Prezi:

I think I solved it

sent you a file, overwrite your current one in the folder '4'

A comment on the idea "Would it be possible to build a kind of Hyper-Prezi presentation?" in Prezi:

add a text starting with http://
for example: http://www.alex.com
(www alone won't work)

you need to save and reload before the links start to work – Adam [founder], on November 23, 2009 09:45

Adam [founder] replied on November 23, 2009 09:44 to the question "Can't delete strange elements!!!" in Prezi:

what is the file name of the elements that caused the trouble?

Adam [founder] replied on November 23, 2009 09:18 to the question "Can't delete strange elements!!!" in Prezi:

/Users/yourname/Library/Preferences/com.zuilabs.PreziDesktop....

Adam [founder] replied on November 23, 2009 07:06 to the question "Can't delete strange elements!!!" in Prezi:

Hi, sorry I thought you used up your space, and just wanted to give you extra, but clearly you didn't...sorry

yes, if you upgrade to anything you can upload the prezi and we can fix it for you

or there is a more tricky way, in your application settings folder you'll find a folder starting with com.zuilabs, and in there, one called prezis.

if you zip that folder (prezis) and upload it somewhere, we can fix it for you

Adam [founder] replied on November 22, 2009 22:16 to the question "Can't delete strange elements!!!" in Prezi:

Hi,

you don't need to upgrade for our support, but of course we are happy for every penny :)

what is your user name and how large do you think your prezi is?

Adam [founder] replied on November 22, 2009 20:28 to the question "Can't delete strange elements!!!" in Prezi:

Go to place mode, hold down shift, and use multi select to try to select the swfs

let us know if it worked!

Adam [founder] set one of Adam [founder]'s replies as an official response to "the new update of the prezi client crashes all the time!" in Prezi

A comment on the question "the new update of the prezi client crashes all the time!" in Prezi:

One more thing - in case the above doesn't solve your problem, please delete the following folder:

MAC
/Users/YOURNAME/Library/Application\ Support/Adobe/AIR/ELS/com.zuilabs.PreziDesktop.SOMETHING

WINDOWS
Documents and Settings/Application Data/Adobe/AIR/ELS/com.zuilabs.PreziDesktop.SOMETHING

(though its unlikely that you need to get this deep into the problem, please first just reinstall prezi desktop from the link above) – Adam [founder], on November 22, 2009 17:21

A comment on the question "the new update of the prezi client crashes all the time!" in Prezi:

You are right - we missed this issue and will make sure our testing process is fixed right away... – Adam [founder], on November 22, 2009 17:10

Adam [founder] replied on November 22, 2009 17:09 to the question "International Phonetic Alphabet characters (Unicode specification) cannot be pasted into a Prezi" in Prezi:

Hi Will,

have you tried the Whitepaper style?
we tried to squeeze in as much font support as we could...

Adam [founder] replied on November 22, 2009 16:59 to the praise "Never mind the content - what did you use to make that?" in Prezi:

thanks for sharing!