Adam Jackson's dashboard

A comment on the question "Facebook Not Updating in Yoono" in Yoono:

Hi Bryan. If the issue persists check out this thread for some tips for resolving it. Looks like the upgrade to 7 resolved it which is good!

http://support.yoono.com/yoono/topics... – Adam Jackson, on December 17, 2009 20:58

Adam Jackson replied on December 17, 2009 20:52 to the idea "Don't show chat popup when chat conversation is focused" in Yoono:

Hi Christian. Oddly enough, I remember replying to this topic yesterday. It looks like the reply didn't go through.

I'm not sure if this is the behavior or not of the desktop version of Yoono. On Yoono for Firefox, it certainly has the intelligence to know when you're active in a chat to not show notifications.

What I can't be sure of is if the behavior is also in the Desktop version or not. Either way, I'll look into it and do testing and let you knwo.

Adam Jackson replied on December 17, 2009 19:26 to the update "Resolution for Facebook Connection Issues [UPDATED]" in Yoono:

Hello All. for anyone who has tried all steps and is still having issues. Please follow the steps to send a log file to us so we can diagnose the issue on a 1 to 1 basis.

To complete the debug test, you'll need about 5 minutes of free time. Head over to the thread below and follow the steps. Thank you!

http://support.yoono.com/yoono/topics...

A comment on the problem "Yoono froze up after hiding a status update" in Yoono:

Ok. Please report back if it does so we can do some testing. – Adam Jackson, on December 17, 2009 00:05

A comment on the problem "Facebook profile picture not displaying in Yoono" in Yoono:

SWEET! Glad it worked. Thanks. – Adam Jackson, on December 17, 2009 00:05

A comment on the idea "clearing status" in Yoono:

I understand. Thank you for giving some very valuable feedback. This may be a technical limitation so I'm not sure when we'll be able to add it – Adam Jackson, on December 17, 2009 00:04

Adam Jackson replied on December 16, 2009 23:34 to the problem "Yoono froze up after hiding a status update" in Yoono:

Is it locked up now? The temporary solution is:

Mac Solution: right click (ctrl+click) ont he Yoono icon and hold down the option key. This will give you the option force quit the application.

PC Solution: Ctrl+Alt+Del and "end task"

Wait 60 seconds and re-launch. try the hide command again and see if it locks up.

Adam Jackson replied on December 16, 2009 23:32 to the problem "Facebook profile picture not displaying in Yoono" in Yoono:

Hi Christian. Thanks for your tweets about Yoono and for submitting this question.

Honestly, I'd suggest removing the Facebook network from yoono and re-adding it. This will force Yoono to re-download your avatar which will work thigns out.

If this doesn't work, let me know.

Adam Jackson replied on December 16, 2009 23:20 to the question "Why can't I sign into Windows Live Messenger?" in Yoono:

As far as I know, there aren't any known issues involving Live Messenger sign ins in the current version of Yoono.

Are you running the latest version? Please go to http://yoono.com and download the latest.

Adam Jackson replied on December 16, 2009 20:15 to the question "Upgraded, now my sidebar is gone" in Yoono:

Hmm. What troubleshooting have you done?

My suggestion, make sure you're running the latest build of Firefox. Disable all add-ons except for Yoono, restart Firefox and try then.

Also make sure you're using the default firefox theme (which it looks like you are).

A comment on the idea "clearing status" in Yoono:

Updating all network is easy. We currently can't delete all from the network. I do understand what you're saying. I'll let our team know and see if it's something we can add later. – Adam Jackson, on December 16, 2009 20:13

A comment on the idea "Could Yoono view emoticons?" in Yoono:

At this time, we now do support emoticons in Yoono 7. – Adam Jackson, on December 16, 2009 20:10

A comment on the idea "retweet with modification" in Yoono:

True. Thanks for the feedback! – Adam Jackson, on December 16, 2009 19:57

A comment on the idea "bookmarks" in Yoono:

Blaze. If you install Yoono and login with your old Yoono ID (if you remember it) you can follow the instructions noted above to sync your bookmarks to your new PC> – Adam Jackson, on December 16, 2009 19:56

A comment on the question "Imeem Log in problem" in Yoono:

Hi Vincent. We have a plan for removal of this from Yoono. For now, you'll have to ignore the Imeem network as it no longer works. Thanks! – Adam Jackson, on December 16, 2009 19:53

A comment on the problem "twitter not updating" in Yoono:

Cool. Have a good week. – Adam Jackson, on December 16, 2009 19:42

A comment on the problem "Updates all appear unread." in Yoono:

Thank you! Glad I could help. – Adam Jackson, on December 15, 2009 21:33

Adam Jackson replied on December 15, 2009 21:33 to the problem "I have no notifications on Windows 7 with Yoono Desktop" in Yoono:

Hmm. Let me look into Yoono Desktop notification issues and Windows 7.

You may be running an older version of Yoono Desktop. Please go to http://yoono.com and install the latest version. I'll try to find out a solution to the issue you're having.

Adam Jackson replied on December 15, 2009 21:32 to the idea "clearing status" in Yoono:

I apologize that I'm not quite sure what you are asking.

So you are trying to update all networks and then delete the update?

Adam Jackson replied on December 15, 2009 21:31 to the question "LinkedIn not available for Yoono?" in Yoono:

Hi there. it is actually. Please head to http://yoono.com and download our latest release. You are probably running version 6.2.1