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Brad Williams replied on August 14, 2008 16:27 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Perfect! Guess I should have read the directions a little slower lol

Thanks for the quick response! I'm live streaming now!

jane replied on August 14, 2008 16:23 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Hi Brad and all
when require password, number format should be country code followed by number without any space and dash
e.g. my number 14084646273 hope that helps

Brad Williams replied on August 14, 2008 16:21 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Awesome! I reinstalled the app and it now works!

I am having one more issue though. When I try to register it says my number already exists, but when I click "forgot username or password" it says my number does NOT exist.

It appears like I'm half registered, but not fully so basically I can't login

Matt replied on August 14, 2008 15:49 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Thanks, Jane. I was in contact with someone from support a few days ago and all is up and running smoothly. Thanks for working on this. I really like the application!

jane replied on August 14, 2008 15:39 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Hi Matt and all
We have indeed fixed the problem !
The " not supported " message you got is merely a URL twist issue.
you can download new version by typing this link http://tinyurl.com/57qa7v in to your phone browers

Before you do that. I encourage your to delete existing Qik application from program and delete entire Qik folder as well.

Matt replied on August 12, 2008 14:12 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

I just tried to re-install and I am now told that my BJII is not a Qik suported device, eventhough it was last week. So, instead of fixing the problem or answering any of my emails and telling me that they were unable to fix the problem, I am left to find this out on my own. A little communication goes a long way when trying to work the bugs out and build a support base.

RealtimeBid marked one of agentwahoo's replies in Qik as useful. agentwahoo replied to the question "How to troubleshoot Blackjack II install, nothing happens after installation".

streetforce1 replied on August 10, 2008 19:02 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Add me to the list. Was only able to get 3 videos to work now is just crashes all the time

TMoz replied on August 10, 2008 01:07 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

what data plan did you use?

07armada replied on August 09, 2008 14:57 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

I downloaded on my BJII with success. i bet the reason folks are having issues is that your rate plan only comes with wap.att as the apn vs isp.att. the folks from qik can look at how the code is written to accomidate this default apn when a majority of the folks who get data plans on pda devices are enabled with wap.att or wap.your carrier...just a thought and not an expert at qik

Sean Oliver replied on August 09, 2008 04:24 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

I thought the samsung blackjack II was supported?

Matt replied on August 07, 2008 16:20 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

This is really disappointing... I'm thinking that if we can get enough people to complain, they might take this problem seriously. I might just give up on this app. Know of anything comprable?

Brad Williams replied on August 07, 2008 16:02 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

No updates. I emailed support@qik.com a few days ago linking to this thread asking for an update but have not heard anything.

Matt replied on August 07, 2008 15:11 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Same problem with my BJ2. Has anyone heard anymore

Brad Ganley replied on August 06, 2008 04:48 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

come on! there is absolutely no reason this issue shouldnt have been resolved the day it came up, much less two weeks later without so much as a word from the qik team! you guys are seriously dropping the ball

A comment on the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

i just got an error when i tried to open the qik app after install. it said could not open app because of a missing component or low memory – TMoz, on July 28, 2008 19:18

williamsba replied on July 28, 2008 15:54 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Negative. I sent in all my log files as requested, but haven't heard back from anyone. Really hope they get this issue fixed so I can start using Qik!

agentwahoo replied on July 28, 2008 15:52 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Well, here we are a week later and unfortunately for us still qik-less on the BJ2. Does anyone know if there have been any updates yet?

GaryBaily replied on July 27, 2008 12:23 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Double DITTO I have a Blackjack 2, and no worky...

agentwahoo replied on July 23, 2008 19:15 to the question "How to troubleshoot Blackjack II install, nothing happens after installation" in Qik:

Great, thank you Jane, I just emailed the entire folder to the support email zipped up. I wasn't sure which files needed. Good luck!!