Aiki's dashboard

Aiki replied on November 22, 2009 19:42 to the question "Allow non-participants to view event but not to add themselves as a participant?" in AirSet:

Thank you, Nancy.
Currently, Viewer permission members can't change other members' participant status, however they can change of their own status. In your first case, this might not work perfectly. I'll pass this to our Calendar engineer along with these sample cases.
Aiki

Aiki replied on November 22, 2009 15:43 to the question "Allow non-participants to view event but not to add themselves as a participant?" in AirSet:

Unfortunately, there is no such feature. Members in the Cloud Computer can change their participant status if they have the permission to view.
Could you give me a sample case the feature is better to be applied?
Aiki

Aiki replied on November 10, 2009 21:42 to the problem ""Save and Email Participants" fails in specific case" in AirSet:

Sorry for the late response. We confirmed this case, and this is reported to our engineer in charge.
Aiki

Aiki replied on October 27, 2009 16:37 to the question "enVTouch - is it or isn't it compatible?" in AirSet:

Sorry for the confusion. Both envTouch and Rogue are in the list but they are in grey. This means "still in testing process" as described in the top of the list.
When AirSet Mobile is available, the phone in the list will be black or blue.

To be honest, it is hard to tell the ETA because it varies how long it takes to get approved by Verizon after the completion of the development. As a matter of fact, it has been 6-8 weeks in the past.
Aiki

Aiki replied on October 27, 2009 16:07 to the question "Can I have a url icon (favicon) for our AirSet web site?" in AirSet:

Our engineer found there was a bug which failed to show the favicon as a result. It will be fixed soon.
Aiki

Aiki replied on October 27, 2009 02:42 to the question "enVTouch - is it or isn't it compatible?" in AirSet:

Env Touch is not supported yet. Our BREW engineer is working on the phone now, and it will start the testing process. Please stay tuned.
Aiki

Aiki replied on October 26, 2009 23:12 to the question "Can I have a url icon (favicon) for our AirSet web site?" in AirSet:

It is supposed to work in the way but our Web Publish engineer will investigate what is really happening.

Aiki replied on October 26, 2009 18:56 to the question "Exporting filtered data from calendar" in AirSet:

Unfortunately, there is no way to filter the exporting data. This should be a good feature and is passed to our Calendar engineer.
Aiki

Aiki replied on October 26, 2009 18:51 to the question "How do I purchase airset for my blackberry" in AirSet:

Sorry for the confusion with the lack of explanation. You should select Java client to subscribe since you are using Blackberry, which uses Java based OS, even if you are using Verizon.
Aiki

Aiki replied on October 26, 2009 18:17 to the question "How do I purchase airset for my blackberry" in AirSet:

Sorry for the late response.
You can't go to the billing page from Blackberry. Please go to the billing page from your PC or Mac and sign up for the Java AirSet Mobile client, not the GetItNow client.
Aiki

Aiki replied on October 26, 2009 17:04 to the question "Can I have a url icon (favicon) for our AirSet web site?" in AirSet:

In Web Publish App, please select the web document you want to set the favicon, and choose from the menu "Web Publish > Set Web Document Image" and select an image you want to set for the web document.
The image should be used as the favicon.
If it doesn't work, please let me know.
Aiki

Aiki replied on October 02, 2009 17:00 to the problem "New User Error" in AirSet:

There was a problem in the combination of some character choices, but it should have been fixed on Tuesday.
However, it seems this didn't fix all of your problems.
Will you send me a feedback from the main menu in AirSet, "Help and Support > Feedback"? I would like to ask you more details of the sample fail case.
Please note my name or your handle name, kaizoku, in the feedback.
Aiki

Aiki replied on October 01, 2009 22:49 to the question "Config/Use of Airset - should I create sub-calendars or multiple clouds?" in AirSet:

Sorry that I gave you a wrong information. You are right, in the template, there is no "Private" option.
Our Calendar engineer told me that the option was dropped to avoid another issue in editing events. He put this to his feature request list, so please stay tuned.

But for now, you create a template with setting the participants, and when you create a new event from the template, you need to check "Private" manually.

Aiki

Aiki replied on October 01, 2009 00:45 to the question "Config/Use of Airset - should I create sub-calendars or multiple clouds?" in AirSet:

The feature "Private Event" will help the case.
Please take a look at this link: Creating Private Events

If each event is set Private to you and the tutor, other tutors will not see it. Also, you can see everyone's events when you are always set in all events.

You would also like to create an event template to make each tutor's events easier so that you don't always need to set participants.
Please see this link: Creating and Editing Templates for sub-calendar events

Aiki

Aiki replied on September 30, 2009 22:41 to the question "Outlook Calendar Apointment Invite" in AirSet:

Unfortunately, there is no such feature, but there is a way to sync Outlook Calendar and AirSet Calendar. You can use DesktopSync to sync both Calendars.
Please take a look at this:
Synchronization Overview

Aiki

Aiki replied on September 30, 2009 22:11 to the question "Can't delete member" in AirSet:

Sorry for the problem.
In order to investigate what is really happening, will you send me a feedback from the main menu in AirSet and select "Help and Support > Feedback" with the name of the Cloud Computer you tried to invite other members?

Aiki

Aiki replied on September 30, 2009 20:46 to the problem "Viewer Role Able to Edit Calendar" in AirSet:

Sorry for the problem. Certainly, anyone in the viewer role should not be able to make any change in Calendar. But we cannot reproduce the situation.
Could you send me a Feedback from the main menu in AirSet and select "Help and Support > Feedback"? and in the feedback, please note my name and also tell me the name of the Cloud Computer.
Aiki

Aiki replied on September 30, 2009 17:09 to the question "Can Calendar Event default timezone be changed to something different than "local time"?" in AirSet:

If you have set your time zone to Arizona Time in AirSet Preference, you should be able to create events in your "local time", Arizona Time.
Will you check again if the time zone setting is correctly saved from the following link?
Setting or Checking the Time Zone
Aiki

Aiki replied on September 30, 2009 16:47 to the question "Calendar shortcut does not point to the current date" in AirSet:

It sounds like when you created the shortcut, the Calendar didn't show "Today".
Please click the button in the calendar to move to Today's Calendar.


and make sure it says "t.today" in the url.
For example, it should look like: http://www.airset.com/AirSet.jsp#app.Calendar+gi.zdNlXBRiUhlL_v.week-p+t.today+ex.1

create a new shortcut again from the star icon in the top right, and you should be able to open Today's Calendar.

Please let me know if this doesn't work.
Aiki

Aiki replied on September 28, 2009 20:53 to the problem "New User Error" in AirSet:

Sorry for the problem not being solved. Our engineer in charge is investigating the situation.
Aiki