Eric B.'s dashboard

Eric B. replied on October 06, 2009 19:32 to the problem "Activation code not issued" in The Atlanta Journal-Constitution :

Hey Patti-Jo,

We're looking into this issue. You should receive your activation email later today.

Eric B. replied on October 06, 2009 19:29 to the idea "Location wise Home Page" in The Atlanta Journal-Constitution :

This is in the works.

Eric B. replied on October 06, 2009 19:27 to the problem "Cannot scroll down to action bar" in The Atlanta Journal-Constitution :

We've implemented a slight design change that should resolve this issue for you. Please let me know if you continue to experience this issue.

Eric B. replied on October 06, 2009 19:25 to the idea "forward listings to others" in The Atlanta Journal-Constitution :

We've recently added this feature. It's called "Email a Friend." Just click the Share button and select "Email a Friend." Let us know what you think!

Eric B. replied on October 06, 2009 19:11 to the problem "Dissapearing Act!" in The Atlanta Journal-Constitution :

This has been fixed. Please let me know if you continue to experience this issue.

Eric B. replied on October 06, 2009 19:09 to the problem "No Missing Field Error Message" in The Atlanta Journal-Constitution :

This is fixed. Please let me know if you continue to experience this issue.

Eric B. replied on September 11, 2009 16:38 to the problem "Where is my ad?????" in The Atlanta Journal-Constitution :

Hello! Your ad was posted and reviewed less than an hour ago. It will take a few hours for the ad to appear on ajchomefinder.com. If you are still unable to find your ad later this evening, please contact us and we can track it down. So don't worry -- your ad is scheduled to go on ajchomefinder.com later this afternoon. Take care!

Eric B. replied on August 18, 2009 15:31 to the question "editing ads" in The Atlanta Journal-Constitution :

Hi Patricia,

To edit your ad, simply login and go to "My Ads." Find the ad you want to edit and click the "Edit" button. That's it!

Eric B. replied on August 18, 2009 15:28 to the idea "Pets category full of scams" in The Atlanta Journal-Constitution :

We've implemented an enhancement that we call "TrustMeter." All ads are now checked automatically for criteria we know are common to fraudulent ads, and questionable ones are held back for further review. While we can't eliminate ALL scam ads from ajcexchange, but TrustMeter has been effective at reducing the number of scam ads that get posted to ajcexchange. We still review every ad that gets posted to ajcexchange, but if you happen to find one that you think is a scam, please report it to us by clicking the "Report this Ad" button.

Learn more about TrustMeter

Eric B. replied on August 18, 2009 15:26 to the problem "Tired of pet scam ads!" in The Atlanta Journal-Constitution :

Hi Myrna,

We've implemented an enhancement that we call "TrustMeter." All ads are now checked automatically for criteria we know are common to fraudulent ads, and questionable ones are held back for further review. While we can't eliminate ALL scam ads from ajcexchange, but TrustMeter has been effective at reducing the number of scam ads that get posted to ajcexchange. We still review every ad that gets posted to ajcexchange, but if you happen to find one that you think is a scam, please report it to us by clicking the "Report this Ad" button.

Learn more about TrustMeter

Eric B. replied on August 18, 2009 15:25 to the idea "fraud" in The Atlanta Journal-Constitution :

Hi William,

We've implemented an enhancement that we call "TrustMeter." All ads are now checked automatically for criteria we know are common to fraudulent ads, and questionable ones are held back for further review. While we can't eliminate ALL scam ads from ajcexchange, but TrustMeter has been effective at reducing the number of scam ads that get posted to ajcexchange. We still review every ad that gets posted to ajcexchange, but if you happen to find one that you think is a scam, please report it to us by clicking the "Report this Ad" button.

Learn more about TrustMeter

Eric B. replied on August 18, 2009 15:21 to the idea "TOO MUCH SCAMIN GOIN ON GUYS!" in The Atlanta Journal-Constitution :

Hi Natasha,

We've implemented an enhancement that we call "TrustMeter." All ads are now checked automatically for criteria we know are common to fraudulent ads, and questionable ones are held back for further review. While we can't eliminate ALL scam ads from ajcexchange, but TrustMeter has been effective at reducing the number of scam ads that get posted to ajcexchange. We still review every ad that gets posted to ajcexchange, but if you happen to find one that you think is a scam, please report it to us by clicking the "Report this Ad" button.

Learn more about TrustMeter

Eric B. replied on August 18, 2009 14:54 to the question "remove ad" in The Atlanta Journal-Constitution :

Hi Nancy,

You can remove an ad from ajcexchange by logging in and going to "My Ads". Find the ad you want removed and click "Cancel this Listing". That's it!

Eric B. replied on August 18, 2009 14:46 to the problem "Dissapearing Act!" in The Atlanta Journal-Constitution :

Hi Angie,

Thanks for reporting this to us. We will see if we can get that fixed!

Eric B. replied on August 18, 2009 14:40 to the problem "Where's my ad?" in The Atlanta Journal-Constitution :

Hi Darren,

I couldn't find an ad with that ID. How did you place the ad (by phone or by web)? Can you please send me the email address and/or phone number for the ad?

Thanks!

Eric B. replied on July 31, 2009 15:14 to the problem "No Missing Field Error Message" in The Atlanta Journal-Constitution :

Hey Charles,
I see the issue. We're working on a fix now. Thanks for the heads up! Until then, please make sure you've completed all required fields (or selected a value) and try again.

A comment on the idea "Suggestions for improving AJC exchange" in The Atlanta Journal-Constitution :

Hi! We review all of the ads posted to ajcexchange for safety reasons, and will occasionally suspend ads that don't meet our guidelines. We will also occasionally suspend ads that are duplicate ads, to help make sure we have as good of a buying experience as possible for our site users.

To understand why your ads have been suspended, please call our customer care folks at 404-526-5763, and they will look at the specific ads and help you understand what happened. – Eric B., on July 24, 2009 17:08

Eric B. replied on July 24, 2009 17:06 to the idea "Price range" in The Atlanta Journal-Constitution :

Hi James. You can change the sorting of ads so that it sorts by the lowest price first or the highest price first. Hope that helps.

Eric B. replied on July 24, 2009 17:04 to the idea "Need more specific search options" in The Atlanta Journal-Constitution :

We're working on a solution which will allow more options to search. Stay tuned!

Eric B. started following the idea "Hit Counts for Ads" in The Atlanta Journal-Constitution .