Al DeLeon's dashboard

Sound is great, when it works, but my issue is transmission. If the phone is is in direct line, all is good. But if I place the phone on my right, (left ear is my moniter ear) the drop-out is huge. I must use the Zivio only in direct to my left ear. If the Zivio is not within 8 feet , and I've measured, and on even on my left side, the dropouts are constant. My phone is a Samsung Fin from Helio. Also, when I extend the boom, my roommate, whom I call constantly, says he can not hear me, Once the boom came completely out and I put it back in when it was new. Could this be the problem? If so, I would like to exchange,or get new. I do like the unit and would like to use it. In the very few times I use the Joby now, I promote it very highly. Of course with a caveat that the boom may not work as advertised. I am still happy that i seem to be the only one in South Florida (South Beach where the newest tech is cool), but I would really like to give a glowing review as I cannot do now.
thanks for your time,Al
i think the serial # is 01-830407D – Al DeLeon, on July 24, 2009 16:56

I am in complete agreement.

I've broken both inside of 2 weeks. I would love to purchase more, but for now, i'll email the support team.