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  • question

    alarix replied on January 05, 2009 19:15 to the question "How to connect an Airport Express to Time Warner Cable modem?" in Apple:

    alarix
    Hi all, thanks for all the replies! My problem ended up being solved in another way though. I moved. When we set up the new internet (with Time Warner and an airport) we didn't have any problems... go figure!
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  • question

    alarix asked a question in Apple on May 03, 2008 01:03:

    alarix
    How to connect an Airport Express to Time Warner Cable modem?
    About an hour I ago I had TIme Warner install turbo speed cable modem, because we are tired of DSL's slower speeds and also it dropping the connection about once a day. The technician cam and installed a hard line to the computer (on the phone when I ordered we were told Time Warner does not offer wireless modems). The tech told me to set up the Airport Express, just plug the ethernet cable from modem to Airport Express, and set up the user name password correctly. (NOTE: it always worked JUST FINE with the DSL).

    The cable modem lights are all green and on correctly. The Airport also has a green light and my computer claims that I am connected to both it and the internet. And yet, I can not actually get to any websites (or do anything else internet related).

    I unplugged, powered off and on, rebooted and restarted everything a few times. No luck. I'm obviously missing some crucial step that lets the modem talk to the wifi router.

    I am at a loss. Can anyone please help!?

    ---------------

    On a side note <rant> Time Warner Cable needs to re-examine its policies. I found out from tech support that they DO in fact offer wifi modems. When we ordered the service and asked for a wireless modem, we were told this was not possible. Then, when I asked more about this mysterious appearing/disappearing service, I was told that to get it, you have to pay about $5 per month PLUS about $50 per month (might be per install, I can't remeber) PER COMPUTER. Why??? Because Time Warner will not support third party products. That means, that to use their wifi modem, you MUST ALSO USE THEIR WIRELESS CARD! "But, I already have a wireless card." I protest. Well, that's too bad. If you want Time Warner's wireless service, you can just throw out YOUR card, and buy ours! This is insane. Apparently, they do not really want to have a lot of customers.</rant>