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alex morris replied on October 23, 2008 12:15 to the problem "bebo" in Widgetbox:
fixed itself after de-installing developer app and re-installing-
alex morris reported a problem in Widgetbox on October 23, 2008 10:22:
beboWhen using the application wizard - creating a bebo application fails at the stage where the page splits into frames and you are prompted to "add application"
i dont get this option in the bebo page?
any help would be gratefully received. -
alex morris replied on September 01, 2008 10:17 to the discussion "great app with some tweaks needed" in Clearleft:
Hey Andy
I will stick it on the old machine later on and let you know how we get on.
In the meantime where can i get a clean installer from?
alex -
alex morris replied on September 01, 2008 09:54 to the discussion "great app with some tweaks needed" in Clearleft:
Hey Andy i was running 10.5.4 on a 24" 2.16mhz core duo imac 3gb ram
At the time of testing i had Safari, Mail and Flash 8 running alongside Silverback. The crash happened consistently 3 times after the initial one.
Prior to the crash i was about to start a test, i had hit the new project button when the system hung. I believe my version of silverback must've been somehow broken as Paul suggested above - check the screenshot, the GUI is misrendered and missing buttons...
I have since changed machines so don't have the crash logs unfortunately and i'm a little nervous to reinstall on the new box. -
alex morris replied on September 01, 2008 09:35 to the discussion "great app with some tweaks needed" in Clearleft:
Hey Andy
I had to ditch it for now as it was causing the system issues mentioned above. I'll hold off for the next version.
Great potential though! -
alex morris replied on August 05, 2008 14:30 to the discussion "great app with some tweaks needed" in Clearleft:
it looks like this every time i choose new project.
actually while playing with the software more it has now locked my entire system up, and i cant even force-quit the application! eek! -
alex morris replied on August 05, 2008 14:11 to the discussion "great app with some tweaks needed" in Clearleft:
hey paul
regards point one, i downloaded the app this morning and those buttons weren't present - perhaps you are linking to an old version?
check my screenshot
regards point 2 - i totally agree that usability testing shouldn't feel like a test of the users ability, but we have always found that having a list of distinct tasks makes a user feel a lot more at ease.
we avoid anything too detailed or leading and stick to tasks like "create a new account..." etc
this gives you a "control" scenario that is very useful for comparing and contrasting different users methodologies across the same tasks and also prevents any unintentional "steering" that can happen during verbal tasks...
its an easy thing to set-up on a test machine anyway - we could run a window alongside silverback with the list on it.
have you guys seen testuff? (http://www.testuff.com/) it's more focussed on software testing but they implement this kind of thing really well
oh and how about tooltips for the +/- buttons ;-) -
alex morris started a conversation in Clearleft on August 05, 2008 13:18:
great app with some tweaks neededgreat product guys. couple of points that would make the product awesome though.
1) for a usability app, you should probably correct the user messaging when creating a project that says "click the new session button above" when actually its not above, it's below and the + / - buttons don't have tooltips to say what they do (in fact none of the buttons have tooltips!)
2) secondly as a feature request how about a HUD window with a checkable list of tasks for the user to complete, saves handing them a list prior to the test.
