Alexandra Danieli's dashboard

Alexandra Danieli replied on October 19, 2009 20:47 to the problem "Vandalized content in San Salvador." in Offbeat Guides:

Hi David,

We gave the San Salvador an update, and made sure that the latest version of content is now available in the guide.

Thanks again for reporting this problem.

Many regards
Alexandra

Alexandra Danieli set one of Eric Willis' replies as an official response to "Method to delete custom chapters?" in Offbeat Guides

Alexandra Danieli set one of Gregory's replies as an official response to "Cart always empty after clicking on "add to cart"." in Offbeat Guides

Alexandra Danieli set one of Eric Willis' replies as an official response to "Cart always empty after clicking on "add to cart"." in Offbeat Guides

Alexandra Danieli set one of Alexandra Danieli's replies as an official response to "Vandalized content in San Salvador." in Offbeat Guides

Alexandra Danieli replied on October 19, 2009 18:46 to the problem "Vandalized content in San Salvador." in Offbeat Guides:

Hi David,

Thank you for bringing this matter to our attention.
The Wikitravel article seems to be fixed now, someone else seems to have noticed.

We are sorry that it was not easy to report this matter. We will think of a more direct way to let the content team know about these kind of issues.

Best regards and safe travels!
Alexandra

Alexandra Danieli set one of David Sifry's replies as an official response to "Saving my book for future editing and adding" in Offbeat Guides

Alexandra Danieli replied on October 12, 2009 23:22 to the question "Custom chapter reorder and bolding" in Offbeat Guides:

Hi Chantal,
You have until October 30th to change anything in your guide. In your order summary you will see that the guide is scheduled to be sent to the printer on October 31st. If you would like the guide to be shipped earlier, you can send it to the printer any time before then when you're ready.
Regarding the HTML coding, we are speaking with our engineers to find out.
Hope this helps.

Best
Alexandra

Alexandra Danieli set one of Alexandra Danieli's replies as an official response to "Change Guide Title" in Offbeat Guides

Alexandra Danieli replied on August 17, 2009 17:21 to the question "Change Guide Title" in Offbeat Guides:

Hi Michael,
Please send me the details of what you want it to say on the guide via email to alex@offbeatguides.com and I will fix it for you.

Best
Alexandra

Alexandra Danieli set one of Alexandra Danieli's replies as an official response to "Invalid characters when entering name" in Offbeat Guides

Alexandra Danieli replied on August 10, 2009 17:54 to the problem "Invalid characters when entering name" in Offbeat Guides:

The characters are now fully supported, and & will be converted into the word 'and' automatically.

Alexandra Danieli set one of David Sifry's replies as an official response to "Can I add multiple destinations ? This would be really cool !" in Offbeat Guides

Alexandra Danieli set one of Eric Willis' replies as an official response to "Changing dates on a guide" in Offbeat Guides

Alexandra Danieli set one of Eric Willis' replies as an official response to "Offbeat Guide not generating properly?" in Offbeat Guides

Alexandra Danieli set one of Alexandra Danieli's replies as an official response to "Offbeat Guide not generating properly?" in Offbeat Guides

Alexandra Danieli set one of Alexandra Danieli's replies as an official response to "Shipping to Canada" in Offbeat Guides

Alexandra Danieli set one of Alexandra Danieli's replies as an official response to "I tried to order Offbeat Guides but nothing happened" in Offbeat Guides

Alexandra Danieli replied on August 10, 2009 17:29 to the question "I tried to order Offbeat Guides but nothing happened" in Offbeat Guides:

Hi Laura,
We are sorry about the confusion and hassle this bug may have caused you. I have sent you an email with the details and it should be fixed now.
When you buy a guide, it will be ready within 60 seconds, and will send you a notification/download email as soon as the PDF is created.

Please let me know if you have further questions.

Cheers
Alex

Alexandra Danieli replied on July 20, 2009 17:30 to the problem "Cart Empty for Zurich" in Offbeat Guides:

Hello Kate!
Thanks for reporting this bug to us. Our engineers looked into it this morning and Zurich is now fixed. You will be able to add it to the cart.
Please let us know how you like the guide!
Many regards
Alexandra