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Rael Dornfest replied on July 24, 2008 06:35 to the problem "Reminders not working" in I want Sandy:

Hi John,

That's odd. Things have been very stable since a couple-three weeks ago's fixes. Could you possibly send me the URLs for each of those items that didn't result in reminders and I'll be glad to hunt down the issue. (If you right-click or control-click the name of the item in any list on Sandy's site, you'll be able to copy the link and can then paste it into email.)

Please do send that on to help@iwantsandy.com and be sure to mention that you're "alexcyu" in the note so that I make the connection.

Best,

Rael

John replied on July 23, 2008 15:16 to the problem "Reminders not working" in I want Sandy:

I had two reminders scheduled for 6am that didn't arrive.

I also made a change to the text of a weekly reminder. When the next reminder arrived, it was the old, pre-change version of the text.

Rael Dornfest replied on July 02, 2008 00:52 to the problem "Reminders not working" in I want Sandy:

Hi folks.

While we did indeed pinpoint where this was happening the last time it did, it seems we hadn't completely solved the issue. I'm working on it now while Sandy is chewing through, catching up on those reminders and daily digests that didn't make it through the queue earlier today.

I'm terribly sorry for the interruption of service and will post with further updates shortly.

—Rael

BJ replied on July 01, 2008 20:53 to the problem "Reminders not working" in I want Sandy:

Posted response on another thread, but I am also not getting reminders.

Botti started following the problem "Reminders not working" in I want Sandy.

Tom replied on July 01, 2008 16:47 to the problem "Reminders not working" in I want Sandy:

I'm still not seeing reminders. How long of a backup should I expect?

Tom started following the problem "Reminders not working" in I want Sandy.

Tom started following the problem "Reminders not working" in I want Sandy.

Tom started following the problem "Reminders not working" in I want Sandy.

Tom started following the problem "Reminders not working" in I want Sandy.

Tom started following the problem "Reminders not working" in I want Sandy.

Tom started following the problem "Reminders not working" in I want Sandy.

Tom started following the problem "Reminders not working" in I want Sandy.

Rael Dornfest replied on June 28, 2008 09:52 to the problem "Reminders not working" in I want Sandy:

Hi again.

We've finally pinpointed just when this happened and found the commonality with the last time this happened a couple of weeks ago. With that in hand, we'll be making sure it doesn't happen again.

In the meantime, Sandy is back in the saddle and reminders are working once again.

I'm sorry for any inconvenience this may have caused you.

Rael

Rael Dornfest replied on June 28, 2008 06:40 to the problem "Reminders not working" in I want Sandy:

Hi Thunderboy,

Sandy appears to have had some trouble sending some reminders and digests again.

She's chewing through them all now and will be caught up very shortly.

I'm not sure why this happened (it doesn't appear to be the same problem as last time) but I'm looking into it and will post a follow-up as soon as I know more.

—Rael

ThunderBoy replied on June 28, 2008 02:48 to the problem "Reminders not working" in I want Sandy:

No Man, Everything was back automatically last friday I got an email reminder and then again this friday none... that weekly reminder was only back up for one week.

Forgot to do it again this week and now going back to post-its....

Jt replied on June 19, 2008 15:38 to the problem "Reminders not working" in I want Sandy:

Web interface works, email no

DMee replied on June 19, 2008 09:55 to the problem "Reminders not working" in I want Sandy:

Emails work but not getting Twitters any more :-(

A comment on the problem "Reminders not working" in I want Sandy:

It's generally improved, but there was a 17-minute delay between my last email and Sandy's response. – John, on June 18, 2008 03:01

A comment on the problem "Reminders not working" in I want Sandy:

Yeah, she seems to be responding as usual now. I think it was all the stress from new users? I've been telling a lot of people about Sandy. :) – bobbywan, on June 18, 2008 02:59