ali bosworth's dashboard

ali bosworth replied on December 08, 2009 17:57 to the problem "Getting a error when download PDF's." in Ballpark:

Hi Fran,

I have just tested this: I tried downloading PDFs for invoices and estimates, both old ones and new ones, and it seems to work fine for me.

It could have been a temporary server glitch, or a specific issue with the type of estimate you are testing it with.

Please try again and let us know. Regardless, we will look into it an make sure everything is running smoothly.

Thanks,
Ali

ali bosworth replied on November 23, 2009 17:21 to the problem "Invoices notes failing." in Ballpark:

Thanks for bringing this to our attention.

We will sort it out right away and get back to you about it!

Ali

ali bosworth set one of ali bosworth's replies as an official response to "Lorem ipsum, really?" in Ballpark

ali bosworth replied on November 22, 2009 06:23 to the question "Lorem ipsum, really?" in Ballpark:

Thanks!

Yep, we missed it. Fixed now.

ali bosworth replied on November 20, 2009 18:12 to the problem "We're sorry, but something went wrong." in Ballpark:

Hi Dangayle,

We are looking into it and will post back here ASAP

ali bosworth set one of ali bosworth's replies as an official response to "Allow clients to pay one invoice in multiple installments" in Ballpark

ali bosworth replied on October 30, 2009 03:11 to the question "Allow clients to pay one invoice in multiple installments" in Ballpark:

Hi Rochelle,

While ballpark doesn't allow you to specifically designate multiple payment increments, your client is free to specify any payment amount in the paypal payment dialog on the Clint View.



Additionally, if you are not using PayPal to receive payments, you click the "Receive a Payment" button in the sidebar of the sent invoice view to manually record a payment of any amount.



Ballpark will log this payment, along with any notes entered.

Your client will see these payments listed on their view as well.

Maybe you could just let your clients know that you are OK with multiple payments in the notes section of your invoices?

Ali

ali bosworth set one of ali bosworth's replies as an official response to "PDF Invoice formatting looks bad for amounts over $9,999" in Ballpark

ali bosworth replied on October 28, 2009 05:12 to the problem "PDF Invoice formatting looks bad for amounts over $9,999" in Ballpark:

The fix for this has been committed and should appear on the live app tomorrow.

Here is an example of an extreme situation (long currency code, large money value), you can see that it should handle very long currency strings without issue now:



Additionally the internal view currency columns have been improved as well.

ali bosworth set one of ali bosworth's replies as an official response to "PDF Invoice formatting looks bad for amounts over $9,999" in Ballpark

ali bosworth replied on October 28, 2009 01:49 to the problem "PDF Invoice formatting looks bad for amounts over $9,999" in Ballpark:

We are currently looking into this and should be able to issue a fix shortly.

Ali

ali bosworth set one of ali bosworth's replies as an official response to "Logo on the client view" in Ballpark

ali bosworth replied on October 17, 2009 03:07 to the idea "Logo on the client view" in Ballpark:

I'll mark this as implemented since the current client view contains a logo.

ali bosworth marked one of Mathew Augustus' replies in Ballpark as useful. Mathew Augustus replied to the problem "Recurring Invoice (draft) Not Showing Up".

ali bosworth set one of ali bosworth's replies as an official response to "Create New From Existing" in Ballpark

ali bosworth replied on October 17, 2009 03:05 to the idea "Create New From Existing" in Ballpark:

I know this is an old topic, but to wrap it up:

we implemented a feature some time ago that allows you to create an invoice from an accepted estimate, just click the button in the sidebar.

Thanks,
Ali

ali bosworth set one of ali bosworth's replies as an official response to "There's a few bugs on client view" in Ballpark

ali bosworth replied on October 17, 2009 02:55 to the problem "There's a few bugs on client view" in Ballpark:

Your company address is now featured at the bottom of your PDFs. Additionally, we just added logo support to the PDFs.

This is what it looks like:



The feature will be pushed to the live app tomorrow.

Ali

ali bosworth set one of ali bosworth's replies as an official response to "Automatically-generated PDF's redesign" in Ballpark

ali bosworth replied on October 17, 2009 02:53 to the idea "Automatically-generated PDF's redesign" in Ballpark:

Hi Francisco,

The PDFs have gone through several rounds of improvements over the last while, the latest being to show your company logo at the top.

This is what it looks like:



The feature will be pushed to the live app tomorrow.

Thanks!
Ali