Alivetani's dashboard

Hi I’ve got this message “This file was skipped because of an internal error. It might be the wrong type of file, or there may be errors in the file. We accept the following file types: Pictures GIF, JPG, JPEG, PNG” I Block my firewall and nothing happens, I’m trying several times since yesterday and I can’t upload my pic (my pocs are JPEG) I when through FAQ and din’t find help, I review the posts where other people post their concerns and I find out that I’m not alone, a lot of people have the same problem. What should I do? Please help me.