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Alok started following the update "Loopt 2.0.1 Now Available for iPhone/iPod with Improved Performance and Push Notifications" in Loopt.
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Alok replied on April 23, 2009 19:08 to the question "WHEN IS THE SAMSUNG INSTINCT GOING TO SUPPORT LOOPT SOFTWARE?" in Loopt:
Charles --
We're currently working hard to supporting the Instinct. Expect to see it out soon. Thanks for waiting!
Alok -
Alok replied on October 31, 2008 15:09 to the question "I need to find my lost / stolen phone!" in Loopt:
wastid1, try logging into loopt.com and locating your phone via the map. -
Alok replied on October 16, 2008 17:35 to the question "LG Env Crashing every five seconds!" in Loopt:
Hey Don --
To restart GPS after setting a manual location, start from the home screen of Loopt, scroll to Settings (wrench icon) and select Settings in the popup menu. On the next screen select Location Updates, and then choose Automatic. Loopt should tell you its enabling updates and then you're good to go.
GPS will take a couple seconds to locate your phone (up to a minute); to know when you've been located, try by watching the small satellite icon in the upper right of the home screen. Green or Yellow means you've been found.
Settings > Help & About > Icon Guide describes what each of the satellites mean.
Hope that helps.
Alok -
Alok replied on September 15, 2008 20:30 to the question "LG Env Crashing every five seconds!" in Loopt:
Hi jes5199,
Sorry your having those problems. Could you please send your contact information (a phone number preferably) to support@loopt.com so we can followup directly and see what's happening?
Thanks,
Alok -
Alok replied on July 06, 2008 20:06 to the problem "please help im going nuts" in Loopt:
Jonathan,
Sorry you had such a hard time getting Loopt. Loopt for your phone (C290) had to be pulled temporarily. Fortunately, it should be back up next week. I'll post here when we have it all back and running.
Thanks for hanging in there! -
Alok replied on July 06, 2008 12:58 to the problem "Problems that need addressing. I want to keep LOOPT, but..." in Loopt:
Greg,
I'm sorry your running into problems with Loopt. To better understand the crash issues your seeing, could you please e-mail support@loopt.com with your phone's software version (can be accessed from Settings > Phone Info from your phone's main menu). Or if you'd like, send us a phone number to reach you and we can call and walk you through collecting it. We can also check that your privacy settings are set to share location and that no phones are blocked.
For the picture issue, you can set your profile picture by going to the home screen of loopt, choosing Settings > Edit Profile and then choosing Change Picture at the bottom.
If you just want to share a picture of what your doing, you can click the Share What's Up bubble on the home screen and Add Photo. Those pictures will appear in your journal.
