Yu-Shan Fung's dashboard

Yu-Shan Fung replied on October 07, 2009 19:27 to the idea "@kooicia's mr tweet account suspended." in Mr. Tweet:

It must've been an error on our part. This has been fixed, sorry for the inconvenience!

Yu-Shan Fung replied on July 26, 2009 22:20 to the problem "3 Problems" in Mr. Tweet:

Hi Gina! There are some limitations as to what tweets constitute a #mrtweet recommendation, one of which is that it doesn't start with an @, since these are taken to be replies (if @jack tweets "@jill thanks for the recommendation on #mrtweet", we don't want to consider this a mrtweet recommendation of @jill by @jack. Sorry for the confusion!

Yu-Shan Fung replied on July 13, 2009 19:56 to the problem "my information is outdated. Im logging off" in Mr. Tweet:

Hi Fred, I've refreshed your info. There's also a "fresh" link (maybe not as prominent as it should be) that you can use to tell MrTweet to update your latest info.

Yu-Shan Fung replied on June 29, 2009 06:57 to the problem "Bring back my Mr Tweet recommend" in Mr. Tweet:

Hi, your account has been reinstalled. You can sign in from the homepage!

Yu-Shan Fung replied on June 19, 2009 01:10 to the problem "Photo/Image not found even though it exists" in Mr. Tweet:

sometimes the image just takes too long to load. your logo loads fine for me (looks great btw!). can you try it again? http://mrtweet.com/whereivebeen

Yu-Shan Fung replied on June 18, 2009 18:27 to the question "unsubscribe" in Mr. Tweet:

Sorry about that Bryan! Were you seeing repeated DMs? That must be result of a system error (aka bug). Normally we do not expect to send DM to our users more than once every 2 weeks, and even that we are planning to remove. You can just unfollow @MrTweet if you no longer want our service. My apologies, and we'll miss ya!

Yu-Shan Fung replied on May 28, 2009 19:13 to the problem "Changed username issue with recommendations." in Mr. Tweet:

What's the username of the person who gave you the rec? What's your old/new username? I can try to investigate. Thanks!

Yu-Shan Fung replied on May 27, 2009 01:17 to the problem "username issue" in Mr. Tweet:

that should be fixed now. give it another try? thanks for your patience!

Yu-Shan Fung replied on May 27, 2009 01:14 to the problem "Not my profile ..." in Mr. Tweet:

I think someone else used to have the same username as yours. This should be fixed now, can you give it another go? Thanks for your patience!

Yu-Shan Fung replied on May 19, 2009 20:50 to the problem "domain .com vs .net in DMs" in Mr. Tweet:

Hi Andrei! That's news to me. Both mrtweet.com and mrtweet.net should reach the same site. We have that setup for over a month already. Is it still a problem for you?

Yu-Shan Fung replied on April 17, 2009 16:27 to the problem "multiply recommendation to the same person" in Mr. Tweet:

Hi, this should be fixed now!

Yu-Shan Fung replied on March 27, 2009 16:57 to the problem "Duplicate listings." in Mr. Tweet:

Hi Evan,

Thanks for trying out the new feature as well as reporting the bug! It should be fixed now :)

cheers,
Yu-Shan

Yu-Shan Fung replied on March 10, 2009 07:09 to the problem "Says I'm not following, but I am." in Mr. Tweet:

Hi Dan!
Sorry for the inconvenience - we are still ironing out some kinks. Your account should be fixed now. Thank you for your support for Mr. Tweet, and happy tweeting!

Yu-Shan

Yu-Shan Fung replied on January 14, 2009 15:45 to the problem "No recommendations" in Mr. Tweet:

Hii Joan, what's your twitter username?

Yu-Shan Fung replied on January 09, 2009 16:41 to the problem "New Update Not Working Right" in Mr. Tweet:

Hi! Thanks for letting us know. Do you mind telling me your twitter username as well as a few of these people you are already following? You can email me at yushan@mrtweet.net if you don't want to post them here. We appreciate your support!

Yu-Shan Fung replied on January 09, 2009 01:24 to the problem "Am I getting the silent treatment from Mr. Tweet?" in Mr. Tweet:

Sorry about the delay! I'll send you a DM directly.

Yu-Shan Fung replied on January 02, 2009 00:30 to the problem "Is there anybody there?" in Mr. Tweet:

Hi Neil! You were probably hit by the twitter bug we documented here: http://blog.mrtweet.net/?p=47
Just unfollow and follow MrTweet again. You should get the DM within 30min.

Sorry for the inconvenience, and happy new year! If it still doesn't work for you, please post your twitter username and we'll look into it.

Yu-Shan Fung replied on January 01, 2009 00:22 to the problem "Am I getting the silent treatment from Mr. Tweet?" in Mr. Tweet:

You might have followed MrTweet during a period of partial twitter outage, as our system was not notified of your following. If you don't mind, please unfollow and follow MrTweet again. You should get the DM within 30minutes.

Yu-Shan Fung replied on December 31, 2008 20:53 to the problem "Am I getting the silent treatment from Mr. Tweet?" in Mr. Tweet:

Hi there! You didn't post your twitter username so I can't check for you. If you still didn't get your DM, try unfollow and follow MrTweet again.

Happy 2009!

Yu-Shan Fung replied on December 31, 2008 20:49 to the problem "Not working yet :(" in Mr. Tweet:

Hope you found it useful!