the girl from the store's dashboard

the girl from the store replied on April 22, 2008 19:39 to the question "Noe? What is this bag similar to?" in Timbuk2:

The eula/noe is about the size of the extra small messenger so I think it would be the perfect bag for what you want to carry.

The eula is my personal favorite - I have five different ones!

the girl from the store replied on April 22, 2008 19:37 to the question "is there a difference appearance-wise between cordura and ballistic nylon" in Timbuk2:

Thalweg is correct. The ballistic is smoother and shinier and brighter while the cordura looks more like canvas, i.e. softer with more of a matte finish. While both don't generally pill your clothing, people have said that the cordura is more likely to if you wear your bag long so it swings and rubs against you as you walk.

the girl from the store replied on April 20, 2008 19:14 to the question "Timbuk2 4Kids" in Timbuk2:

There's no kids backpack per se but there are a lot of kids who use our products. I've helped a lot of kids about that age build small messenger bags. It really depends on how much stuff your daughter is going to carry. You might want to check them out in person. You can check for any local retailers here:
http://www.timbuk2.com/tb2/retail/ret...

the girl from the store replied on April 20, 2008 19:04 to the question "Timbuk2 Why Have You Forsaken Me?!" in Timbuk2:

Currently we don't have a vertical laptop sleeve that's compatible with the customizable lex backpack, but our fantastic people in product development are always working on new things, so it might happen someday . . .

the girl from the store replied on April 20, 2008 19:02 to the question "Noe? What is this bag similar to?" in Timbuk2:

Wow! I never thought any of those were released. Which website did you find it on?
The noe was a previous version of the eula purse available on the build your own bag section. It has the clips while the eula does not. The pockets inside are the same as on the extra small messenger.

the girl from the store replied on April 20, 2008 18:47 to the question "Why are the Outtawhack Daypack's designed differently for different colors?" in Timbuk2:

That's so weird! I only have the black and grey one here at the store so I can't say for sure but I think the difference is that the black/grey sits at an angle with it higher on the left and lower on the right while the brown/orange and the moss/chartruese are the older ones and they sit at an angle with the left lower and the right higher. Does that make sense? I'm going to look into this cuz it does seem a little strange.

the girl from the store replied on April 20, 2008 18:34 to the question "Medium Wiki--Dell d630 with extended battery" in Timbuk2:

Yeah, I would go with a large. It's that extended battery - it's just a little too tall for the bag to zip closed properly on the medium.

the girl from the store replied on April 20, 2008 18:31 to the question "What kind of bag should I get for my 15" PowerBook G4" in Timbuk2:

Check out the commute slim:
http://www.timbuk2.com/tb2/products/l...
It's not as wide as the commute but has a lot of the same features. It's also got a good shoulder strap or handles to carry it by.

the girl from the store replied on April 20, 2008 18:28 to the question "Why does my messenger bag's handle poke me in the back?" in Timbuk2:

I'd recommend contacting customer service and sending them a pix of your bag and where the handle is. It is supposed to be more towards the back, but it's hard to know if yours is in the right place without a photo.

Hope that helps!

the girl from the store replied on April 20, 2008 18:26 to the question "how do you take care of your timbuk2 bag?" in Timbuk2:

Jag is correct - if it's all ballistic nylon with no padding, you can wash it in cold water, either hand wash or in the machine. Just make sure not to dry it!
If it is a bag with specialty fabric or has padding you'll have to spot clean it.

the girl from the store replied on April 20, 2008 18:23 to the question "On wallets and swirl color" in Timbuk2:

These are older ones so they do have the yellow swirl.

the girl from the store replied on April 18, 2008 01:43 to the question "Width of center panel of large classic messenger bag?" in Timbuk2:

It's just a smidge over 7 inches. Hope that helps!

the girl from the store replied on April 18, 2008 01:38 to the question "Steve Sleeve ship date?" in Timbuk2:

Not yet, but they're coming soon!

the girl from the store replied on April 18, 2008 01:36 to the question "small size bag with back compartment?" in Timbuk2:

Yes, there is a small laptop bag available, but the compartment is inside the bag.
You can take a peek here:
http://www.timbuk2.com/tb2/products/l...

the girl from the store replied on April 18, 2008 01:19 to the question "Any bag suitable for backpacking through Europe?" in Timbuk2:

You could try the large lex pack. It's big and you can customize it so it won't look like all the others!

the girl from the store replied on April 15, 2008 20:01 to the question "The dog ate my Metro shoulder strap" in Timbuk2:

There's a two inch replacement shoulder strap available on the website here:
http://www.timbuk2.com/tb2/products/a...

I think the Metro originally came with a 1.5 inch shoulder strap and I'm not seeing that on the website right now, but you can always try calling customer service too. The number is 800.865.2513.

the girl from the store replied on April 15, 2008 01:37 to the question "? on lex bag size" in Timbuk2:

You're in luck! The medium size lex pack will fit a 15" laptop in a sleeve.

the girl from the store replied on April 15, 2008 01:33 to the question "Why are the ballistic strap pads of many colors not available anymore?" in Timbuk2:

The rose is probably all gone - we don't keep colors up on the website that we don't have available - but give customer service a call in the morning to be sure.

I know I don't have any here.

the girl from the store replied on April 14, 2008 20:20 to the question "replacement strap compatability for classic messenger?" in Timbuk2:

The 2" shoulder strap with quick release is what you're looking for. It'll work just fine with your bag. You can find it here:
http://www.timbuk2.com/tb2/products/a...

the girl from the store replied on April 14, 2008 20:16 to the question "Data Dump similar to?" in Timbuk2:

I'd recommend the track backpack. It's a little deeper so you can fit more stuff and still has a lot of organizing pockets.