amy's dashboard

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

Haha, "the night" - that would've been awesome! Jack, any idea if this is going to get fixed by the end of 2008? :) – Chris Thomson, on August 27, 2008 00:24

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

You have to remember with the SMS issue, you aren't paying for the service and it's costing Twitter loads of cash. As for the IM outage - there's no excuse, it should've been fixed faster. :( – Chris Thomson, on August 27, 2008 00:23

tosvar replied on August 26, 2008 02:52 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

If this were my problem to solve I'd look seriously at ejabberd as an IM interface to twitter. Fast, robust, scalable, distributed by design, plugin extension architecture. Perhaps they are... dunno. If they're not maybe it's the powerful but obscure erlang ejabberd is written in that's preventing them.

If you've not tried erlang, you should. It's free of saturated fats and good for the environment! (well... kinda)

Does anyone have insight regarding the solution the twitter crew is stewing for the IM interface brew?

It would be great to see an altered API or better yet, just reinstate twitterIM so that our twitbots can feel useful and get back to work without having to be rewritten.

Help prevent the global twitbot identity crisis epidemic and bring back twitterIM.

robotfrog replied on August 25, 2008 18:44 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Hey, give them a break. They're hunting 'whales' without a harpoon. Twitter appear to be in perpetual 'patch' mode.

It's been said from many users in this forum that Twitter management and employees clearly don't give a rat's ass about notifying their user base that these IM features aren't coming anytime soon. Particular odd that a company based on a notification technology cannot even notify their own customers.

If they are coming, then why hasn't Twitter responded in months (plural)?

Mat replied on August 25, 2008 11:34 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

No SMS, no IM, no good.

As someone who helps to run an instant messaging server for 25,000 users at a UK University, and runs several bot services on it, I'm baffled that this can't scale easily.

k replied on August 24, 2008 17:02 to the problem "Why did most of my Favorites disappear?" in Twitter:

UPDATE: This problem seems to be reported here under a number of different topic headings. For example search here for more than 20 favorites, favorites broken, favorites past 10, why can't i view my favorites?, "next" button gone and there's another one which I can't find now. Maybe if we all click the "I have this problem too" button on EACH of these problem reports, somebody will pay attention. Apparently number of people reporting the problem is key to getting it addressed.

There seems to be a similar problem for some people with their updates (i.e. can't see more than first page).

I've filed twitter support requests on this, but no reply yet. Maybe if everybody reports it to twitter support? http://twitter.com/help

Epicanis replied on August 21, 2008 03:07 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Either they've buried IM entirely but don't want to admit it (hoping perhaps that some other service will come along and then they can abdicate responsibility to it without admitting they abandoned it) or they're trying to hide something. Otherwise, why not have some blog updates from the developers who are said to be working on restoring IM? I know *I* would be interested in what they're doing to try to solve the nearly-4-month-old outage and perpetual unchanging "Offline - working on additional capacity" claim on the status page...

Getting quite cynical about the lack of news on the two features that got me to sign up for Twitter in the first place (IM and Tracking...)

waffles replied on August 19, 2008 15:39 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Does any one else find it hilarious that it still says that the company is working on the problem?

We know Twitter isn't working on this. And we know it's a pretty good possibility that they never will.

But until I can find something that will send me IMs as reminders, I'll keep bothering them about fixing it.

wiigee replied on August 19, 2008 11:27 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

i really dont get why its taking so long. I could have learned a computer language and fixed it by now. get on the ball guys! at the very least, keep people updated on what your doing, even if its in geek and most the people wont get what your talking about, its comforting.

robotfrog replied on August 18, 2008 23:00 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

The fact that Twitter still doesn't reply to this post about IM, or any other post concering IM, and that their status page only gets updated when they figure out another database problem, should clearly state their position on IM. Really, it's not like letting us know the status somehow helps their competition. I'm sure they're still coding the new IM content.

However, I'm still wondering how they intend to make income on this concept.

Sarah replied on August 16, 2008 04:56 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Seriously, Twitter. We've been waiting since May....please please please just give us an update. Even you can't fix it, just let us know something.

notBrit replied on August 15, 2008 23:52 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

I just went with TwitterFox. I don't expect IM to be fixed any time this year.

https://addons.mozilla.org/en-US/fire...

EricVela replied on August 15, 2008 15:48 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

There are gadgets, apps and SMS tools to update/read twitter in a similar manner as IM. On my XP box (which is going away), IM would be easiest. On the Vista box (which I am setting up as time allows) I'll be using, a sidebar gadget that will suffice just fine. (I already use a gadget on the Vista box at home.)

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

Finally had a chance to try Twitt'd. It's not as real-time as I'd like (I suspect it's making API calls so it has to spread them out), but so far it's serving me quite well. I feel re-connected. 8-) – mdy, on August 15, 2008 10:46

mdy replied on August 14, 2008 17:09 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Saw a couple of tweets today regarding IM.

lstoll: @jack Even for IM? Personally I was using IM instead of SMS when it was there. And there is evidently a negotiation point, cuz US is there. about 15 hours ago

jack: @lstoll we're intent on getting im back (for free). Will take some time. about 15 hours ago

cryssteen replied on August 14, 2008 14:30 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

So, here's what I just learned: Due to cost problems, Twitter has ended SMS service entirely in the UK. It costs them $1000 per person to send tweets via txt message (which sounds archaic)

Here's the article from TechCrunch: http://www.techcrunch.com/2008/08/13/...

Here's Twitter's statement: http://blog.twitter.com/2008/08/chang...

You'll notice there's NO mention about the service not currently running in the US... lovely. Glad we waited around for this..

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

Not as worried about the schedule to get it working as the total, blatant, obvious and intentional lack of updates on the status of IM in Twitter. It's as if they thing ping.fm and other third-party tools are sufficient to replace something that will make them a profitable business. – robotfrog, on August 14, 2008 04:44

waffles replied on August 14, 2008 04:39 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

Well, my pressing need is to get updates by IM. Is there anyone who does that yet? Because Twitter seems to be sitting around not doing a damn thing about it and being perfectly happy doing so.

A comment on the problem "Twitter IM down May 23rd-May24th" in Twitter:

Hello. If your pressing need is the ability to update your Twitter status via IM, there is a third-party service at http://ping.fm that lets you do this. I use the service myself. The beta code for new sign-ups regularly changes, but for now it's "pingitlikeitshot" (without quotes) – mdy, on August 12, 2008 11:01

LadyNightowl replied on August 12, 2008 09:30 to the problem "Twitter IM down May 23rd-May24th" in Twitter:

I'm new but I won't stay if the IM function if not restored. I don't have time to come here and say what I am doing every time I want to update. I am disappointed.