Andre Goncalves's dashboard

Andre Goncalves replied on January 05, 2009 17:26 to the problem "trouble with email alert and total number of answers" in questionform:

Hi,

We're looking into it and will let you know as soon as we understand what is happening.

Thanks,

Andre Goncalves replied on January 05, 2009 14:35 to the question "downgrade and existing survey" in questionform:

Happy new year!

If the survey is closed, nothing happens. You still be able to access the responses, export and statistics.
If the survey was still active, downgrading would make it disabled and not able to receive any further responses.

Thanks!!
Andre

Andre Goncalves replied on December 09, 2008 11:03 to the question "How do I cancel my ma?" in questionform:

Thanks for noticing it! (We've already fixed it).
For the record, we don't think you should cancel your pa! ;-)

Andre Goncalves started following the problem "Source machine never recognized for sync." in Xmarks.

Andre Goncalves set one of Andre Goncalves' replies as an official response to "Answers" in questionform

Andre Goncalves replied on November 15, 2008 00:06 to the question "Answers" in questionform:

Hi,

Sure, you can view any individual answer.
Just go the to the responses page of your survey and click the response number

Andre Goncalves set one of Andre Goncalves' replies as an official response to "Submitting Form Question and Getting Responses" in questionform

Andre Goncalves set one of Andre Goncalves' replies as an official response to "multilanguage editing" in questionform

Andre Goncalves replied on November 12, 2008 18:34 to the idea "multilanguage editing" in questionform:

I'm happy to say that this has been included with today's code update.

Thanks,

Andre Goncalves set one of Andre Goncalves' replies as an official response to "editing multilanguage other choice" in questionform

Andre Goncalves replied on November 12, 2008 18:33 to the problem "editing multilanguage other choice" in questionform:

The issue described is solved with today's code update.

Thanks.

Andre Goncalves replied on November 12, 2008 15:01 to the idea "multilanguage editing" in questionform:

Hey,

I see what you mean, you're right, it makes sense to continue on the same language.
I will try to push that change in the next update.

Thanks,

Andre Goncalves replied on November 12, 2008 14:58 to the idea "multilanguage final page" in questionform:

Hi,

Thanks for the idea!
We are working for past several months on a new and much improved questionform.
The start and final pages are being recoded and unlike the current version, they will integrated directly with the survey (and will be able to have multiple languages).

Also, HTML editing will be included.
We are also hoping to introduce HTML editing in the current version in the near term.

The version 2 is scheduled for mid January.

Thanks again,

Andre Goncalves replied on November 12, 2008 14:53 to the problem "editing multilanguage other choice" in questionform:

Hi,

That problem was introduced by some of the changes we made yesterday.
We're currently working on a fix.

Thanks for reporting it.
Andre

Andre Goncalves set one of Andre Goncalves' replies as an official response to "Inactive view" in questionform

Andre Goncalves replied on November 11, 2008 15:25 to the question "Pricing & feature clarification" in questionform:

Hi Nicomo,

Great tip! I haven't thought of it.
And yes, you can add some simple HTML formatting to the options text.

Thanks,

Andre Goncalves set one of Andre Goncalves' replies as an official response to "can't edit second language" in questionform

Andre Goncalves replied on November 11, 2008 15:22 to the problem "can't edit second language" in questionform:

Hi again,

We were able to identify the cause of the problem (the change language function was failing to find the language file, due to a recent change we made), and added an patch to fix it.
(It should be working fine on your account now, let me know if it doesn't).

Also, we will be changing some parts of the code to make this situation impossible to happen in the future.

Thanks for reporting, and sorry for the inconvenience it caused you.
Andre

Andre Goncalves replied on November 11, 2008 11:07 to the problem "can't edit second language" in questionform:

Hi!

We're sorry about this problem, and incovenience it has caused you.
We are working to find a solution ASAP.

We will contact you shortly about our progress.

Andre Goncalves set one of Andre Goncalves' replies as an official response to "changing the rollover text of the flag, in multilanguage survey?" in questionform