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Andrew replied on February 14, 2008 22:03 to the idea "Don't get a Grid Account" in Media Temple:

While I cannot deny that we have had our share of woes and troubles with our (gs) Grid Service product over the past few months, I am happy to report that we have made numerous bug fixes as well as upgrades that have drastically improved the stability and performance of this product. I urge anyone and everyone to check out this product again and see the changes for yourself.

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Andrew set one of Andrew's replies as an official response to "Why can't I cancel my account mid-month and get a partial refund?" in Media Temple
Andrew replied on February 05, 2008 22:37 to the question "Why can't I cancel my account mid-month and get a partial refund?" in Media Temple:

While this does make our accounting process a lot easier and less complicated, you are not locked into a contract of any sort nor would we rather keep your money.
Please contact me directly at 310-841-5535 and I can arrange to make sure that we provide a partial refund for any unused portion of your payment.

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