Andrew Mason's dashboard

Andrew Mason replied on June 11, 2009 03:43 to the idea ""Mark all as read" keyboard shortcut should also dim all tweets." in atebits:

I agree — love Tweetie, but the inability to clearly distinguish new & old tweets is keeping me with Tweet Deck.

Andrew Mason started following the idea "Dim all tweets in view" in atebits.

Andrew Mason started following the idea ""Mark all as read" keyboard shortcut should also dim all tweets." in atebits.

Andrew Mason replied on May 18, 2009 14:25 to the problem "Do not try to use $10 for $30 Groupon to Choice Kitchen for brunch." in Groupon:

Hey Kait,

I'm **so sorry** that happened to you... we're waiting to hear from Choice so we can figure out what happened. It's definitely supposed to be valid for lunch.

Regardless of what went wrong, we'll do what we can to make it right. I know there's nothing we can do to take away the frustration you experienced at the restaurant, but we can at least give you your money back. Can you email me (andrew at thepoint.com) or call 312-676-5775?

Thanks, and again, our deepest apologies for the confusion.

Andrew

Andrew Mason replied on May 12, 2009 13:21 to the question "When DO i get my certicicate?" in Groupon:

Hey Rachel,

Maybe the email is in your spam folder? Your groupons are available here: http://www.thepoint.com/mygroupons

Sorry for the inconvenience - enjoy the event!

Andrew

Andrew Mason set one of Andrew Mason's replies as an official response to "Come to London!" in Groupon

Andrew Mason replied on May 12, 2009 13:17 to the idea "Come to London!" in Groupon:

G'day, mate!

Andrew Mason replied on May 12, 2009 13:14 to the praise "You guys rock" in Groupon:

Thanks Lauren, so glad to hear you're enjoying Groupon! We really appreciate your help spreading the word - let us know if there's anything we can do to be even better :-)

Andrew Mason set one of Andrew Mason's replies as an official response to "Trouble using Groupon" in Groupon

Andrew Mason replied on May 12, 2009 13:13 to the problem "Trouble using Groupon" in Groupon:

Hey Kim - so sorry for the trouble!

Usually the Groupon doesn't go into effect until the **day after** the business is featured - my guess is that the staff wasn't made aware of the promotion until today.

Did you receive the printable groupon coupon? You shouldn't have received it until this morning. If you send me your email address to groupon@thepoint.com, I can look into what happened.

Again, deepest apologies for the confusion.

- Andrew

Andrew Mason replied on May 12, 2009 03:04 to the question "More cities?" in Groupon:

Yes - a week ago ;-)

www.grouponnyc.com

Andrew Mason set one of Andrew Mason's replies as an official response to "yet another sketchy website advertising on facebook" in Groupon

Andrew Mason replied on May 10, 2009 20:32 to the idea "yet another sketchy website advertising on facebook" in Groupon:

Hey there -

Who, us? Not sure what makes you think it's sketchy - http://www.grouponchicago.com

You can read more about us here: http://www.suntimes.com/lifestyles/15...

Andrew Mason replied on May 10, 2009 17:01 to the idea "Refund needed - Groupon #52193-1" in Groupon:

Hi Tom,

Of course: we'll refund your $50 ASAP.

So sorry about this - we just found out about it ourselves. All we know is that it was the result of a landlord dispute and it was very sudden. What a shame. We're in the process of gathering more information, and we'll be refunding everyone who has yet to redeem by Monday at the latest.

Again, my deepest apologies for the inconvenience.

Regards,

Andrew Mason

Andrew Mason set one of Andrew Mason's replies as an official response to "Need 2 Body Endeavors Coupons" in Groupon

Andrew Mason replied on May 10, 2009 04:03 to the problem "Need 2 Body Endeavors Coupons" in Groupon:

Hey Frank -

Sure thing, we'll get this change processed for you first thing Monday :-)

Andrew

Andrew Mason set one of Andrew Mason's replies as an official response to "Lost Groupon" in Groupon

Andrew Mason replied on May 09, 2009 19:04 to the problem "Lost Groupon" in Groupon:

Hey Payton,

Just login at www.thepoint.com/mygroupons - that should do it for you!

Andrew

Andrew Mason replied on May 09, 2009 05:40 to the praise "Groupon DC" in Groupon:

Awesome, glad you're looking forward to it! If you have any suggestions for places to feature, post them here!

- Andrew

Andrew Mason set one of Andrew Mason's replies as an official response to "Pete Millers Closed in Schaumburg" in Groupon