Andrew Mason's dashboard

Andrew Mason replied on February 20, 2009 18:20 to the problem "Post-sign-up survey Chicago-specifc; what about Boston?" in Groupon:

Oops! Thanks for the heads up - made the change.

Andrew Mason set one of Andrew Mason's replies as an official response to "expired coupon before it was even received." in Groupon

Andrew Mason replied on February 20, 2009 17:59 to the problem "expired coupon before it was even received." in Groupon:

Hey Jenn,

Don't worry, your Groupon hasn't expired - you had to purchase the Groupon before Feb. 15, but you can use it through 2010. The person at Smoke Shack might have been confused - people have been using them all week without any trouble.

Enjoy Smoke Shack!

Andrew

Andrew Mason set one of Andrew Mason's replies as an official response to "didn't receive groupon." in Groupon

Andrew Mason replied on February 20, 2009 16:34 to the problem "didn't receive groupon." in Groupon:

Now you can print your Groupons online: Just login to your account here:

http://www.thepoint.com/login

and click on "Groupons"

- Andrew

Andrew Mason set one of Joe Harrow's replies as an official response to "didn't receive groupon." in Groupon

Andrew Mason set one of Joe Harrow's replies as an official response to "expiration?" in Groupon

Andrew Mason replied on February 19, 2009 17:32 to the question "How to find quantity of a specific groupon ordered" in Groupon:

Ah, glad you figured it out. Feedback appreciated, you're definitely right, we need an easier way to get that across. We'll get something in there.

Thanks!

Andrew

Andrew Mason marked one of Joe Harrow's replies in Groupon as useful. Joe Harrow replied to the problem "didn't receive groupon.".

Andrew Mason set one of Andrew Mason's replies as an official response to "Cannot login to make Groupon purchase" in Groupon

Andrew Mason replied on February 03, 2009 18:13 to the problem "Cannot login to make Groupon purchase" in Groupon:

Hmm... not sure what's wrong, it's working for me. I'll trigger it to send you the reset password email... if you don't get the email, make sure you have mail@thepoint.com in your address book so it doesn't go to your spam folder.

By the way, we're having major difficulties with the Groupon server today, so if you're having trouble loading the page and joining, join from the campaign on The Point: http://www.thepoint.com/campaigns/30-...

Sorry for the trouble! Call me if you can't get it and I'll walk you through it: 312.676-5775

Andrew

Andrew Mason replied to a topic that has since been removed from Groupon. see the change log

Andrew Mason set one of Andrew Mason's replies as an official response to "join" in Groupon

Andrew Mason replied on January 30, 2009 17:01 to the question "join" in Groupon:

Hey Anne -

Joining happens through a little flash widget that loads in the page... if it's not loading, might be a problem with Flash or a Firewall or who knows... anyway, here's another way: Go here: http://www.thepoint.com/campaigns/5-f...

You'll definitely be able to join from there. Call me if it doesn't work... want to make sure you get this because it'll sell out any minute: 312.676.5775

Andrew Mason started following the idea "Multiple Twitter Accounts" in The Cosmic Machine.

Andrew Mason set one of Andrew Mason's replies as an official response to "The Tweet This link keeps producing a Fail Whale." in Groupon

Andrew Mason replied on January 28, 2009 00:06 to the problem "The Tweet This link keeps producing a Fail Whale." in Groupon:

OK It's fixed. Thanks for the heads up!

Andrew Mason replied on January 27, 2009 23:48 to the problem "The Tweet This link keeps producing a Fail Whale." in Groupon:

Hmm, strange... I'm seeing that too. Will investigate. In the meantime, here's a tweet template you can use:

OH MY GRACIOUS PLS EAT TODAY'S GROUPON I LOVE YOU ALL www.grouponchicago.com THX

Andrew Mason replied on January 27, 2009 23:45 to the idea "Let's get some Grouponer interaction!" in Groupon:

Hey Ashley,

That's a great idea! I'm interested in the same thing... especially as people starting using their Groupons, it'd be fun to hear about people's experiences.

Right now you can click on the "Discuss today's Groupon" link at the bottom of each page to speak your mind. That takes you over to The Point (which powers Groupon). We're working on more seamless integration of discussion, and we'll likely have a whole section of Groupon dedicated to the community in the coming months.

Keep the ideas flowing!

Andrew

Andrew Mason replied on January 26, 2009 00:28 to the idea "BIG FAN" in Groupon:

Thanks, glad you like it! Let us know when you launch :)